This position reports to:Field Service Manager
At ABB, we are dedicated to addressing global challenges through innovation, sustainability, and digital transformation. As a Resident Service Site Manager, you will play a critical role in keeping vital industrial operations running at peak performance, directly contributing to the reliability of a major LNG facility. Under the direction of the Systems Service Leader, the Resident Service Site Manager works to ensure ABB systems operational stability on site. Duties include but are not limited to system optimization, emergency troubleshooting, and maintenance activities lead, for ABB Medium Voltage (MV) drives and motors.
This role is based full-time at a customer LNG facility in Cameron, Louisiana where the Site Manager / ABB Resident Representative is responsible for overseeing and coordinating the customer-ABB service requests, directing the diagnosis and resolution of technical issues, and ensuring that the ABB system operates at a high level of system reliability and customer satisfaction. This role emphasizes planning, supervision of technical operations and hands-on emergency activities.
In this capacity, the Site Manager serves as the primary ABB representative, fostering strong customer relationships, ensuring alignment with contractual and operational objectives, and guiding customer maintenance personnel in the operations of advanced medium voltage drive technologies.
Location: Cameron, Louisiana, USA (Onsite Resident - LNG Facility)
Work Schedule: Monday - Friday 8 hours
The work model for the role is
: Onsite
This role is contributing to the Motion Service division in the US.
You will be mainly accountable for:
- Take ownership of the performance and reliability of ABB Medium Voltage (MV) drives and motors installed at the facility. Diagnose complex technical challenges and deliver effective, timely solutions
- Act as the main point of contact between the Customer and ABB. Lead maintenance and troubleshooting of ABB equipment with confidence and autonomy
- Partner closely with the customer to plan and execute maintenance strategies, including outage planning and support. Provide expert recommendations on spare parts, system improvements, and long-term reliability
- Act as a trusted advisor, sharing knowledge, coaching others, and strengthening customer relationships. Communicate effectively with customers, vendors, and all organizational levels, including senior management
- Deliver clear, high-quality service reports and maintain strong communication across all stakeholders
What you BringRequired:- Bachelor's degree in electrical, mechanical or technical engineering field with a minimum of 8 years of relevant experience
- Valid driver's license
- Authorization to work in the United States
- Ability to communicate with all Level in the organization, from field technicians to senior management
- Ability to obtain a Transportation Worker Identification Credential (TWIC)
Preferred:- Previous site management experience
- Experience with Medium Voltage drives and power electronics
- Knowledge of motors, transformers, switchgear, and industrial communication protocols
- Ability to interpret electrical schematics, wiring diagrams, assembly drawings, and technical documentation
Work Environment & Physical RequirementsYou will work in a dynamic industrial setting where no two days are the same. This role involves hands-on interaction with advanced equipment and may include working at heights, in varying weather conditions, and around energized systems. Safety, awareness, and professionalism are essential at all times.
Location & Commitment- M-F schedule: 8-hour shifts
- Based full-time at a customer LNG facility in Cameron, Louisiana
- Relocation Required (within a 1.5 hour commute, Lake Charles, LA recommended)
ABB Benefit Summary for eligible US employees
Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave - up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
Retirement
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
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