About the role:

We are seeking a Reseller Partnerships Manager AMERS to scale our reseller partner ecosystem across North America. This role is responsible for driving revenue growth, partner performance, and strategic expansion through a network of high-volume resellers.

The ideal candidate brings deep experience managing end-to-end reseller models, understands the commercial dynamics across AMERS markets, and has a proven track record of growing partner-led revenue.

Position Overview:

As a Reseller Partnerships Manager you will own the strategy, performance, and growth of our reseller channel across the region. You will work closely with regional partners who manage the full customer lifecycle, ensuring alignment on commercial objectives, execution excellence, and scalable growth.
You will also lead a small team (4-5 people), providing direction, coaching, and operational rigor to maximize partner impact and revenue outcomes.

Key Responsibilities:

• Channel Strategy & Growth
  • Define and execute the reseller strategy across North America.
  • Identify and unlock growth opportunities within existing reseller accounts and launch a new critical VAR relationship in the market.
• Partner Management & Performance
  • Build and maintain executive level relationships with key reseller partners.
  • Understand partner business models and lifecycle ownership.
• Revenue Ownership
  • Own regional reseller revenue targets.
  • Monitor partner performance metrics.
• Cross-Functional Collaboration
  • Partner with Sales, Customer Success, Marketing, and Operations.
• Market Expertise (AMERS)
  • Navigate regional differences across North America.

Qualifications and requirements:

• 7-10+ years of experience in channel sales or reseller partnerships.
• Proven experience managing end-to-end reseller models.
• Experience leading teams (4-5 reports).
• Understanding GRC.
• Fluent Spanish and English (preference).
• Experience in SaaS environments.
• Familiarity with Salesforce.
• Experience in multi country AMERS roles.

U.S pay range

$100,000-$110,000 USD

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.