JOB SUMMARYThe Research Applications System Administrator will be responsible for the administration, support, and optimization of OpenSpecimen and Box Enterprise while providing operational support for additional Research Administration applications as assigned. Responsibilities include application administration, user provisioning, configuration, testing, documentation, training, vendor coordination, and ongoing operational support to ensure reliable and efficient delivery of research technology services. This position will work closely with business stakeholders, vendors, technical resources, and application owners to support system enhancements, integrations, upgrades, and process improvements while ensuring compliance with institutional policies, data governance standards, and regulatory requirements. This position includes project management responsibilities.
This position is eligible for a hybrid work schedule. BENEFITSUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATIONRequired- Education
Bachelor's Degree in Business Administration, Computer Science, or other related fields
- Experience
5 years business systems and/or project experience with exposure to systems or project development and testing, installation, and training
May consider additional years of related experience in lieu of degree.
JOB DUTIES- Manages projects and serves as primary customer contact. Defines and maintains project plan and schedules. Monitors compliance with definitions of project scope, timelines, and deliverables. Provides regular project status reports to customer and internal management. Assists business analysts of lower grade to coordinate projects.
- Collects, interprets and documents specifications required to develop new and revise existing software applications. Develops and implements operational plans for new and existing business computer applications. Participates in development of project proposals for customers.
- Coordinates testing of new applications and changes to existing applications to ensure integrity and quality of data while providing and/or assisting in training of system users. Defines and develops test scenarios. Documents and tracks status of application errors and related issues in problem log. Assist programmers and business analysts of lower grade in analyzing and resolving problems.
- Compiles complete, concise, and comprehensive policies and operation procedures to assist in communicating issues to applicable management staff.
- Develops new system administrative procedures required utilizing new functionality resulting from system changes.
- Assists in developing and implementing business strategies in departments to improve operational processing and productivity.
- Monitors development of specifications and establishes priorities for accomplishing design and testing of various projects.
- Reviews, develops, recommends, and implements activities, programs or functions as assigned.
- Maintains and tracks accounts assigned to projects or programs. Develops and maintains project plans. Provides project status reports.
- Records time spent on projects to meet cost-recovery requirements.
- May supervise lower level analysts.
- Performs other duties as assigned.
