Research and Operations Specialist

Nightwing

$64K — $128K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in research operations
  • Strong understanding of industry research techniques
  • Familiarity with the Intelligence Community (IC)
  • TS/SCI clearance with Polygraph required
  • Proven ability to analyze and assess document relevance
  • Experience in customer-facing roles
  • Knowledge of electronic document management systems

Responsibilities

  • Execute extensive queries and conduct research for document retrieval
  • Maintain and manage a classified library and archive documents as needed
  • Review and assess new documents for duplicates in the repository
  • Document findings and provide quality assurance recommendations
  • Scan and digitize hardcopy documents for electronic access
  • Collaborate with the Search Team to adhere to customer guidelines
  • Utilize discretion to determine document applicability for tasks

Benefits

  • Medical, vision, and dental insurance coverage
  • 401k plan
  • Paid time off (PTO)
  • Holidays observed
  • Additional insurance options available
Full Job Description
We are seeking a professional Research Operations Specialist that has a solid grasp of industry research techniques and understanding of the Intelligence Community. The work will be done in the Herndon, VA area. The mission of the Search Team is to run queries and do intense research to provide retrievable copies of document(s) collected or produced by the customer, sometimes referred to as the Document Library. Collections can include a variety of forms including, but not limited to: electronic, hardcopy, microfilm, and on-line full text database. This position is the focal point for providing intelligence reporting and reference services to the entire IC. The right candidate must have significant prior customer knowledge and relatable experience that they are able to utilize in order to perform the research. He or she will then analyze the results requiring the constant exercise of discretion and to determine applicability of the documents to the tasking, providing results in accordance with customer guidelines. The individual will maintain the classified library and archive documents when appropriate.

Typical Duties include, but are not limited to:

Electronically review a subset of newly processed documents, identify potential duplicate documents in the existing document repository. Assess document duplicates and record decisions in the customer's automated system. The customer will provide training in duplicate document detection processing.

Create memoranda or written reports documenting the results of quality assurance studies and investigations and associated recommendations including remediation.

Scanning documents to provide customers with an electronic response when necessary.

TS/SCI with Polygraph Required Day 1

Salary & Benefits
The salary associated with this position ($64,000-$128,000) is commensurate with the selected candidate's qualifications, years of relevant experience, and demonstrated level of expertise. Compensation will be determined based on these factors to ensure alignment with skills, responsibilities, and market standards.

Nightwing offers medical, vision and dental insurance coverage in addition to a 401k plan, PTO, Holidays, and additional insurances.

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