City of Toronto

RESEARCH ANALYST 2

City of Toronto • $87K — $96K *
Toronto, ON M3C 0E3In-Person
Business Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Post-secondary degree or diploma in Business Administration, Geographical Analysis, Data Science, Statistics, Economics, or Computer Science.
  • Experience in Microsoft 365 Suite (Word, Excel, PowerPoint, SharePoint).
  • Proficiency in research and analysis of large data volumes, including summarizing and presenting findings.
  • Experience in programming languages such as SQL, VBA, Python, JavaScript, CSS, and HTML.
  • Strong interpersonal skills and teamwork capability.
  • Demonstrated organizational, analytical, and problem-solving skills.

Responsibilities

  • Conduct research and prepare analysis reports on operational productivity and performance.
  • Collect, maintain, and analyze data while conducting field studies, surveys, and audits.
  • Research and document benchmarks reflective of best practices in operational tasks.
  • Compile and prepare analytical reports for management and council, ensuring compliance with city standards.
  • Review dashboards to monitor data integrity and address errors.
  • Create and maintain operational databases, providing analysis of operating parameters.
  • Assist in developing and maintaining maps using mapping software.

Benefits

  • Full-time, permanent position with job security.
  • Collaboration within a supportive team environment.
  • Opportunity to contribute to city-wide operational improvements.
  • Access to various technical resources and equipment for data management and GPS/GIS applications.
Full Job Description
Job ID: 62919
Job Category: Policy, Planning & Research
Division & Section: Solid Waste Management Services, SWM Collection & Litter Operations
Work Location: 2000 Midland Ave Building A and various locations across Toronto.
Job Type & Duration: Full-Time, Permanent
Hourly Rate and Wage Grade: $42.28-$46.31, TF0303, Wage Grade 11
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 1
Posting Period: 01-Sep-2026 to 15-Sep-2026

Major Responsibilities:
  • Conducts research and prepares analysis reports relating to operations activities regarding productivity and performance, cost effectiveness and technical operations
  • Collects, maintains and analyzes data. Conducts field studies, survey and audits as appropriate such as monitoring AVL (automatic vehicle location) / GPS programs and report any abnormalities to the manager
  • Researches, establishes and documents benchmarks, reflective of best practices methods and procedures for performing tasks
  • Compiles, analyzes and correlates data and prepares reports and studies for submission to management and/or council on program related matters and maintain the records/documents in accordance with City standards for retrieval when needed
  • Conducts reviews of multiple dashboards (Collision, safety audit, procurement etc) to monitor and correct errors and maintain integrity of data
  • Creates and maintains operational databases and provides comprehensive analysis of operating parameters
  • May be responsible for tracking development of capital projects in progress
  • Provides administrative support in creating, updating, and maintaining maps using appropriate mapping software
  • Assists with administrative support and operational duties for the Division
  • Develops and maintains statistical reports and other appropriate records, records contacts lists for the Division
  • Provides information and liaises with other organizations
  • Provide ad hoc reports on asset base cost, unit cost, program costs, and designing custom reports, as required
  • Prepares reports, and provides assistance to city and outside agencies and committees
  • Develops and designs presentations
  • Answers inquiries regarding program area


Key Qualifications:

Your application must describe your qualifications as they relate to:
  1. Post-secondary degree or diploma in Business Administration, Geographical Analysis, Data science, Statistics, economics or computer science.
  2. Considerable experience in software packages such as Microsoft 365 Suite, i.e. Word, Excel, PowerPoint, SharePoint.
  3. Considerable experience in research, analysis and interpretation of large volumes of data, summarizing findings and creating graphic presentations.
  4. Considerable experience in Computer languages, such as SQL, VBA, Python, Java Script CSS and HTML.


You must also have:
  • Strong interpersonal skills and the ability to work effectively as a member of a team.
  • Strong organizational skills and analytical and problem-solving skills in combination with the ability to perform duties under minimal supervision.
  • Ability to handle matters of a confidential/sensitive nature appropriately.
  • Ability to use a variety of technical equipment related to asset management and GPS/GIS techniques/approaches.
  • Ability to communicate effectively, both orally and in writing, preparing clear and succinct reports and correspondence for Committees, Council and other stakeholders.
  • A good understanding of the technical and operational issues facing the division.


A valid Class "G" Ontario Driver's License and ability to qualify for the City's operating permit is considered an asset.

About City of Toronto

City of Toronto provides its users with information on the lifestyles, business, and locations of Toronto. Lifestyle information consists of health, energy, services, children’s services, arts, culture, festivals, events, housing, and transportation. Business-related information consists of investments, startups, reports, event planning, and city-based partnerships. Furthermore, it provides its users with history, facts, images, events, and attractions of Toronto. City of Toronto is based in Ontario.

City of Toronto Careers

There has never been a better time to explore the diverse job opportunities at the City of Toronto—the hub of professional growth and innovation in the region.

Work You’ll Experience

Join the City of Toronto’s dynamic team to assist in transforming the city through public service and innovative leadership. The City of Toronto offers a unique position in the marketplace, combining public administration with cutting-edge initiatives that enhance the lives of its residents. Engage with a team of skilled professionals dedicated to fostering a culture of diversity, equity, and inclusion. The City of Toronto is not just a place of employment; it is a place where careers flourish and where the professional environment encourages continuous personal and professional development.

City of Toronto Jobs and Employment

The City of Toronto is building a market-leading workforce that supports the city’s vision through strategic leadership and proactive management. This team helps to master the challenges of urban growth and community service.

Innovative Work

At the City of Toronto, innovation isn’t just a buzzword—it's a practical approach to solving real-world issues that affect millions of people. With projects that range from improving municipal services to enhancing urban sustainability, employees at the City of Toronto push the boundaries of what is possible in public service.

Professional Growth and Development

The City of Toronto is committed to nurturing the careers of its employees with unmatched training, development programs, and leadership opportunities. Whether through professional development workshops, leadership training, or diversity training, the City ensures that every team member has the tools to succeed.

Explore Career Opportunities

From internships to full-time positions, the City of Toronto offers a range of job opportunities that cater to various skills and career aspirations. Positions in healthcare, engineering, finance, urban planning, and more are available, providing a broad spectrum of career paths for job seekers.

The City of Toronto Employment Culture

The City’s employment culture is centered on creating a supportive and inclusive workplace. This culture is evident in its commitment to diversity and innovation, where each team member’s contributions are valued and celebrated.

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Learn more about City of Toronto
Size
10,001 employees
Industry
Education, Government & Non-Profit
* Ladders Estimates

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