Reporting Specialist

General Dynamics Information Technology, Inc.

$93K — $126K *
US-AnywhereRemote in United States
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in data management and related fields
  • Proficient with ServiceNow platform
  • Strong problem-solving skills
  • Ability to analyze and document customer requirements
  • Experience with ePMO, Salesforce, or similar technologies
  • Organizational skills for managing multiple priorities
  • Willingness to obtain a Public Trust clearance.

Responsibilities

  • Create and maintain reports based on program needs
  • Provide technical support and troubleshooting as ePMO SME
  • Assist with reporting migration to ServiceNow
  • Explore new capabilities in existing ServiceNow modules
  • Identify milestones and key decision points in projects
  • Maintain accurate documentation and records
  • Participate in weekly schedule reviews and integrate lessons learned.

Benefits

  • Flexible work schedule enabling work/life balance
  • Comprehensive medical, dental, and vision plans
  • 401(k) with company match and pre/post-tax contributions
  • Generous paid leave policy including vacation and holidays
  • Paid Family Leave program for eligible employees
  • Short and long-term disability insurance options
  • Coverage for life and accident insurance.
Full Job Description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

SSBI (T5)

Job Family:

Program Delivery and Execution

Job Qualifications:

Skills:

Data Management, Problem Solving, ServiceNow Platform

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

No

Job Description:

GDIT has been supporting the IHS mission for 20+ years; working with the agency to provide integral services to raise health access and availability to 2.6 million American Indians and Alaska Natives. You'll be part of modernizing the EHR platform to enable better data access, patient experience, and quality of care for 567 tribes, 37 states and over 600 medical facilities. 

Our work depends on a Reporting Specialist joining our team to support the Indian Health Service (IHS) Electronic Health Records Modernization (EHRM) program. As a Reporting Specialist supporting the IHS EHRM program, you will be responsible for creating and maintain a variety of reports based on program needs. 

This position is fully remote!

This role will require you to obtain and maintain a Public Trust and will require you to provide onsite fingerprinting at a designated facility.  This investigation may review personal and criminal behavior, financial conduct, foreign influence, as well as other adjudications.

HOW A REPORTING SPECIALIST WILL MAKE AN IMPACT: 

  • Work closely with cross-functional workstreams to help create and maintain reporting based on program needs 
  • Serve as the ePMO SME to include technical support and troubleshooting 
  • Assist with migration efforts with reporting in ServiceNow 
  • Pioneer new opportunities and capabilities with existing ServiceNow modules (SPM, ITSM, and IRM). 
  • Identify major milestones, decision points, project lifecycle and other project events 
  • Maintain accurate records/paperwork 
  • Facilitate and participate in weekly schedule reviews 
  • Incorporating lessons learned into the program register 

REQUIRED QUALIFICATIONS AND EXPERIENCE: 

  • Bachelor’s degree and 5+ years of experience supporting cloud deployment and maintaining cloud solutions (additional work experience can be used in lieu of a degree) 
  • Experience in ePMO, Salesforce, or similar technology required
  • ServiceNow experience required
  • Ability to analyze requirements, troubleshoot issues, and develop effective solutions 
  • Ability to identify, understand, document, and create functionality aligning with customer value streams 
  • Organizational and time management skills while working in a large multi-tiered management structure 
  • Familiarity and experience with risk management practices 
  •  Must be able to obtain a Public Trust Level 5 clearance.  
  • Ability to travel up to 25% of the year, if needed. 

DESIRED QUALIFICATIONS AND EXPERIENCE:

  • Experience with ePMO strongly preferred
  • Experience with ePMO from a program lead perspective
  • 8+ years of relevant analyst experience. 
  • Experience supporting federal contract program manager. 
  • Excellent organizational and time management skills; ability to manage frequently changing priorities of competing importance. 
  • Ability to communicate and interact effectively with internal/external teams including key stakeholders and customers. 
  • Ability to produce high-quality documentation that contributes to the overall success of our program. 
  • Good communication skills for collaborating with both technical and non-technical stakeholders 
  • Effective analytical and problem-solving skills 

#GDITFedHealthJobs

#IHSJobs

The likely salary range for this position is $93,500 - $126,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

 


Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

 

 

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