Date Posted:2026-07-13
Country: United States of America
Location: OT052: CHN - CHICAGO, IL 651 W WASHINGTON SUITE 1N, CHICAGO, IL, 60661 USA
Otis Elevator Company is searching for a highly motivated Repair Superintendent to drive productivity and the performance of Repair projects for the branch and customers in the Downtown Chicago territory. The Repair Superintendent will be responsible for the Repair business, including field operations, customer satisfaction, and overall general business management.
On a typical day you will: - Lead the performance of field operations for all elevator repair and upgrades
- Lead and direct the field operations for a large volume of non-contract repair and hydraulic elevator modernization
- Manage sold open order projects and exceed open order margin objectives
- Generate field leads and assist our service sales representatives in selling open order
- Meet project deadlines and all financial performance targets including profit and working capital
- Conduct field education training ensuring that we create and maintain a safe working environment
- Perform field safety audits, jobsite inspections, and develop site safety/logistics plans
- Coordinate all material deliveries and issuing purchase orders
- Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job.
- Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies.
- Accurately analyze situations and assist in developing contingencies for estimates
What you will need to be successful:- 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry highly preferred
- Ability to work in a highly team-oriented and dynamic environment
- Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
- Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
- Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
- Strong leadership skills and goal-orientated with strong time management and organizational skills
What's In it For Me / Benefits- We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
- Enjoy three weeks of paid vacation, along with paid company holidays
- We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
- Life insurance and disability coverage to protect you and your family.
- Voluntary benefits, including options for legal, pet, home, and auto insurance.
- We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
- Pursue your educational goals with our tuition reimbursement program.
- Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
The salary range for this role is $130,000 to $170,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
