WestRock

Rep IV, Acct&Client Mgmt

WestRock$109K — $183K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred
  • 3-5 years in corrugated sales desired
  • 5+ years of sales, project management, or technical training
  • Broad understanding of packaging industry equipment and capabilities
  • Proven experience with packaging systems

Responsibilities

  • Act as a liaison between Smurfit Westrock and customers to enhance service
  • Create and manage project plans for customer specifications and logistics
  • Align customer needs with MD business objectives
  • Assist in budget development with Sales and Financial Managers
  • Identify opportunities in the customer market landscape for added value
  • Manage internal and external customer relationships to deliver value
  • Develop and align Opportunity Plans with Corporate Account's Key Account Profiles

Benefits

  • Corporate culture emphasizing integrity, respect, and excellence
  • Comprehensive training and growth opportunities
  • Attractive benefits package including medical, dental, vision, and life insurance
  • 401k with matching contributions
  • Commitment to Sustainability and Inclusion in daily operations
Full Job Description
General Information

Job ID
ATR61338

Posting Job Title
Account Manager, St. Cloud, MN

Locations
MN St Cloud

Employment Type
Full Time

Date Posted
21-Apr-2026

Relocation Support
No

Description & Requirements

Opportunity summary:
As Account Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, Smurfit Westrock plants and Customer locations while effectively providing specialized support for designated Smurfit Westrock customers.

Additionally, this position will provide a value-based selling approach to engage Smurfit Westrock resources at designated locations to ensure customer critical business issues/needs are met.

How you will impact Smurfit Westrock
• Serve as the liaison between Smurfit Westrock and customer to support supplier plants in improving overall customer service
• Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customers
• Ensure the needs of customers are met while aligning to meet MD business objectives
• Assist with budget development and management cross-functionally with Sales and Financial Managers
• Develop understanding of customers' market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines
• Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value
• Complete and develop Opportunity Plans that are in support of and align with Corporate Account's Key Account Profiles (KAP's)
• Review Opportunity Plans with VP Sales on a regular basis
• Partner with production, manufacturing, and account team to ensure customer needs are properly communicated

What you need to succeed:
• Bachelor's degree preferred
• 3 to 5 years of experience in corrugated sales preferred
• 5+ years of related experience in sales, project management, and/or technical training
• Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry
• Proven experience with packaging systems
• Demonstrated sales competence and business acumen
• Ability to provide clarity to complex problems and develop long-term solutions
• Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels
• Possess effective leadership qualities and insightful business judgment
• Excellent computer skills including Word, Excel and PowerPoint
• Excellent written and verbal communication skills

What we offer:
  • Corporate culture is based on integrity, respect, accountability, and excellence.
  • Comprehensive training with numerous learning and development opportunities.
  • An attractive salary reflects skills, competencies, and potential.
  • Benefits package includes medical, dental, vision, life insurance, 401k with match and more!
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.


The salary range for this position is $109,875.00 - $183,125.00, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. The benefits for this role include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 10 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education. To learn more about this posting, please contact your recruiter during the hiring process. You may apply online at Smurfit Westrock External Careers and the application window is expected to close by 14-Jul-2026.

About WestRock

Westrock Coffee Company is an integrated coffee, tea, flavors, extracts, and ingredients solutions provider in the U.S., providing coffee sourcing, supply chain management, product development, roasting, packaging, and distribution services to the retail, foodservice and restaurant, convenience store and travel center, CPG, non-commercial, and hospitality industries.

WestRock Careers

Joining WestRock means becoming part of a global team dedicated to supporting some of the world’s leading companies in packaging and distribution solutions. At WestRock, we believe in fostering an environment of growth, innovation, and leadership, making it an ideal place for professionals looking to advance their careers in a dynamic industry.

Work You’ll Do

At WestRock, your work will directly contribute to our mission of redefining how packaging solutions can drive business success. As part of our team, you will use your skills to collaborate on market-leading projects that focus on sustainability and innovation. With a culture that values diversity and leadership, you will be empowered to lead projects at the intersection of technology, sustainability, and customer engagement.

Join Our Market-Leading Team

Become a part of a team where your ideas and contributions are valued. At WestRock, we are committed to providing job opportunities that enhance your professional skills while promoting a culture of diversity and inclusion. Our team consists of over 50,000 dedicated professionals who are leaders in the packaging industry, driving transformation and delivering results with precision and creativity.

Innovative Work

Engage in work that matters with a company that offers diverse job opportunities, from positions in engineering and design to marketing and supply chain management. WestRock is a place where innovation is at the forefront of what we do, integrating cutting-edge technology and sustainable practices to meet the evolving needs of our customers.

Be Part of a Great Team

Working at WestRock means being part of a supportive network that encourages professional growth and development. Enjoy the benefits of a robust internal networking system, diversity training programs, and leadership development opportunities that help you build a fulfilling career.

Future-Proof Your Career

With WestRock, you are not just finding a job; you are building a career. We offer a wide range of career paths, supported by comprehensive training programs and development opportunities that help you grow at every stage of your professional journey. Whether through an internship, entry-level position, or a leadership role, your potential for growth is limitless.

Explore Job Opportunities and Internships

Discover the various career paths WestRock offers. Whether you are a seasoned professional or a recent graduate, explore how your skills and interests align with our needs. We are continuously hiring and looking for individuals who are curious, innovative, and ready to lead.

Stay Connected

Join the WestRock team and stay up-to-date with the latest in industry trends and company news. Search open positions that match your skills and interests, and prepare your resume to take the first step towards a rewarding career at WestRock.

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Job Alert Emails

Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at WestRock.

Join Our Team

Search for open positions that match your skills and interests. We look for passionate, creative, and solution-driven team players ready to make a difference.

SEARCH WESTROCK JOBS

At WestRock, we are more than just a packaging company; we are a team that believes in innovation, sustainability, and driving growth through inclusive and diverse global leadership. Join us, and be part of a company that values what you bring to the table and helps you turn your professional aspirations into reality.
Learn more about WestRock
Size
49,900 employees
Market Cap
$8.8 billion
Industry
Net Income
-$677.4 million
Founded
1953
5 Year Trend
+7.4%
Revenue
$17.5 billion
NASDAQ

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