RENTAL STRATEGIC ACCOUNT SPECIALIST

Carter Machinery

$79K — $101K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in rental account practices and processes
  • Strong verbal and written communication skills
  • Exceptional customer service and organizational skills
  • Proficient in Microsoft Office Suite or related software
  • Demonstrated time management and analytical problem-solving ability
  • Mechanical aptitude; previous sales support or project management experience is a plus

Responsibilities

  • Develop and maintain project funnel for major accounts
  • Participate in monthly strategic meetings with clients
  • Facilitate departmental discussions to align action plans
  • Serve as a single point of contact for Strategic Accounts
  • Coordinate agreements to foster account growth
  • Promote a positive customer experience
  • Adhere to core values of integrity and teamwork

Benefits

  • Health, dental and vision insurance
  • Generous paid time off
  • 401(k) with employer matching
  • Life and disability insurance
  • In-house training and development programs
  • Tuition reimbursement
  • Employee referral bonuses
  • Tool allowances and loans
  • Discounts on cellular service and more
  • Overtime opportunities
Full Job Description
Job Title: Rental Strategic Account Specialist

Location: Mountain District - Abingdon, Virginia; Salem, Virginia; Christiansburg, Virginia; Princeton, West Virginia

Starting Compensation Range: $79,000 - $101,000 per year

The Rental Strategic Account Specialist is responsible for developing and maintaining an accurate funnel tracking all major projects, participating in monthly meetings with customers and Rental Strategic Account Managers, facilitating meetings with department managers to review action plans to meet customer projects, providing a single point of contact service for Strategic Accounts and Strategic Account Managers, and supporting the growth of our Strategic Accounts by coordinating and processing agreements.

Requirements for the Rental Strategic Account Specialist position include:
  • Thorough understanding of Rental account practices and processes
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Must be able to facilitate meetings
  • Strong analytical and problem-solving skills
  • Must be able to function well in a fast-paced work environment
  • Proficient with Microsoft Office Suite or related software
  • Self-starter able to work with limited supervision
  • Strong mechanical aptitude
  • Must have an excellent driving record
  • Frequent travel is required - overnight or out town via car or airplane
  • Promote a positive customer experience
  • Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Seeking Candidates with:
  • Previous experience working in sales support, procurement or project management
  • Heavy equipment knowledge, preferred
  • College degree in related field, preferred

Physical Requirements:
  • Required to stand; walk and talk or hear
  • Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl
  • Occasionally lift and/or move up to 20 pounds
  • Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus

Competitive Compensation and Benefits:
  • Health, dental and vision insurance
  • Paid time off
  • 401(k), $0.75 to $1.25 match up to 6%
  • Life and disability insurance
  • In-house training instructors/programs
  • Tuition reimbursement
  • Employee referral bonus program
  • Tool allowances and tool loans
  • Discounts on cellular phone service, computers, and vehicles
  • Opportunities for overtime
  • Shift differential (if applicable)

Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.

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