Rental Branch Manager - Philadelphia, PA

Foley, Inc.

$70K — $95K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent required.
  • Bachelor's degree in Business Administration or related field preferred.
  • 7-10+ years in rental operations or service management roles.
  • Excellent verbal and written communication skills.
  • Ability to prioritize tasks and meet deadlines in a fast-paced setting.
  • Proficient in Microsoft Office, including Excel and Word.

Responsibilities

  • Oversee daily rental and service shop operations for fleet readiness and customer satisfaction.
  • Manage daily workflow and prioritize operational needs.
  • Review operational and financial metrics for decision-making support.
  • Coordinate fleet maintenance and repair to meet customer demand.
  • Lead and support both union and non-union employees, fostering a compliant work environment.
  • Ensure adherence to Safety and EPA standards.
  • Collaborate with Service, Operations, Finance, and Sales teams for internal workflow efficiency.
  • Drive improvements in branch efficiency and customer experience.

Benefits

  • Health insurance and wellness programs.
  • 401(k) retirement plan with employer matching.
  • Paid time off and holiday pay.
  • Employee training and professional development opportunities.
  • Discounts on rental services.
Full Job Description
JOB DESCRIPTION:

  • Oversee daily rental and service shop operations to drive fleet readiness, revenue performance, safety, and customer satisfaction
  • Manage daily workflow, prioritize operational needs, and ensure efficient use of resources
  • Review and analyze operational and financial metrics to support sound decision-making and branch performance
  • Coordinate fleet availability, maintenance, and repair activities to meet customer demand
  • Lead, coach, and support both union and non-union employees while fostering a positive, compliant work environment
  • Ensure adherence to Safety and EPA standards across all branch operations
  • Collaborate closely with Service, Operations, Finance, and Sales teams to ensure smooth internal workflows
  • Deliver a reliable, high-quality rental and service experience for customers
  • Drive improvements in branch efficiency, employee engagement, and overall customer experience


RECOMMENDED QUALIFICATIONS:

  • High School Diploma or equivalent required.
  • Bachelor's degree in Business Administration, Operations Management, Industrial Technology, or a related field, preferred.
  • 7-10+ years of progressive experience in rental operations, service/shop management, or related heavy equipment industry leadership roles.
  • Excellent communication and interpersonal skills; both verbal and written.
  • Prioritizing tasks and meeting deadlines in a fast-paced environment.
  • Experience with Microsoft Office, Excel, Word.


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