Clarivate Analytics Plc

Renewals Account Manager

Clarivate Analytics Plc • $70K — $95K *
Philadelphia, PA 19120In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 5+ years in sales or customer service
  • 3+ years of experience with Excel
  • Salesforce or similar CRM experience preferred
  • Experience in renewals account management is a plus
  • Consultative selling and strategic account management skills are beneficial
  • Background in academia/government customer-facing roles is advantageous

Responsibilities

  • Engage proactively with customers to identify needs and opportunities
  • Leverage product knowledge to promote solutions that drive renewals
  • Execute renewal and retention strategies as part of overall sales plans
  • Develop knowledge of current products and market trends for sales effectiveness
  • Provide updates on renewal opportunities and accurate forecasts to leadership
  • Utilize sales tools to manage pipelines and ensure successful outcomes

Benefits

  • Full-time position with flexibility for global time zones
  • Hybrid working arrangement, requiring presence in Philadelphia office 2-3 days a week
Full Job Description
We are looking for a Belgrade-based Renewal Account Manager to join our global Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare.

About You - experience, education, skills, and accomplishments
  • Bachelor's degree OR equivalent work experience
  • 5+ years' related experience in sales or customer service
  • 3+ years of experience working with Excel


It would be great if you also have . . .
  • Salesforce experience, or proficiency with comparable CRM platforms
  • Renewals Account Manager experience
  • Consultative selling and strategic account management skills
  • Prior background in academia/government customer-facing roles


What will you be doing in this role?
  • Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support
  • Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives
  • Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans
  • Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness
  • Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership
  • Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes


About the Team

The team is responsible for account renewal within Life Sciences and Healthcare space in Clarivate.

Hours of Work
  • This is a full-time position, primarily working core business hours, with flexibility to adjust to various global time zones as needed
  • Hybrid Position: Must be able to work 2/3 days a week in our Philadelphia, PA office

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About Clarivate Analytics Plc

Clarivate Analytics is a global leader in providing trusted insights and analytics to accelerate the pace of innovation. Their vision is to improve the way the world creates, protects, and advances innovation. They do this by providing solutions that help customers make confident decisions and streamline their workflow. Clarivate Analytics has a portfolio of more than 8,500 customers in over 100 countries, including 90% of the world's top pharmaceutical companies, 9 of the top 10 global technology companies, and 9 of the top 10 global banks. The company was formed in 2016 when Thomson Reuters sold its intellectual property and science business to private equity firms Onex Corporation and Baring Private Equity Asia.
Learn more about Clarivate Analytics Plc
Size
9,000 employees
Market Cap
$5.4 billion
Industry
Information Technology
Net Income
-$106.3 million
Revenue
$1.2 billion
* Ladders Estimates

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