Northern Trust

Relationship/Trust Advisor, WM

Northern Trust • $114K — $194K *
Chicago, IL 60629In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7-10 years of experience in relationship management for trust and estate administration.
  • Experience with high net worth (HNW) and ultra-high net worth (UHNW) clients preferred.
  • Ability to manage complex portfolios exceeding one million in assets.
  • In-depth knowledge of fiduciary and financial products and services.
  • Technical knowledge of investments, tax, legal, and operations acquired through education or relevant experience.
  • Understanding of fiduciary standards, principles, and applicable laws gained through training or law school.
  • Leadership, negotiation, and problem-solving skills are essential for client service.
  • Professional designations (JD, CFP, CPWA) are strongly desired.

Responsibilities

  • Manage HNW and UHNW client relationships with a focus on satisfaction and service delivery.
  • Lead proactive client conversations regarding wealth management, emerging issues, and regulatory changes.
  • Communicate complex concepts to clients in a clear and understandable manner.
  • Apply fiduciary knowledge and judgment to maintain compliance and manage fiduciary risk.
  • Build relationships with external advisors and identify new business opportunities.
  • Travel to meet clients as needed to foster relationships and business development.
  • Mentor less experienced partners and provide leadership on fiduciary initiatives.

Benefits

  • Comprehensive retirement benefits including 401k and pension
  • Health and welfare benefits including medical, dental, and vision coverage
  • Paid time off and parental/caregiver leave
  • Life and accident insurance
  • Voluntary benefits focused on well-being and financial planning
  • Discretionary bonus program potentially including equity components
Full Job Description
RELATIONSHIP/TRUST ADVISOR, WEALTH MANAGEMENT
OH: R157162

The Relationship Advisor role in a Private Client Advisory team, manages complex wealth management high net worth (HNW) and ultra-high net worth (UHNW) client relationships and delivers high-quality fiduciary and administrative services. Partner assumes primary responsibility for overall client satisfaction by collaborating with other members of the service team and appropriate NT resources to ensure timely delivery of exceptional service, issue resolution, effective communication of client needs to others, and coordination with client's professional advisors to identify and implement advisory solutions.
  • Manages assigned account base of wealth management clients by working with client service team, clients and their professional advisors to develop a thorough understanding of the client's needs and goals. Exhibits clear knowledge of governing documents and account agreements, depth of knowledge of fiduciary duties and applicable laws, including trust and tax law, estate planning techniques, financial planning, asset management and prudent investment principles. Pursues ongoing development of fiduciary and advisory knowledge and skills through training and experience.
  • Primarily responsible for leading client conversations for life driven wealth management, providing proactive advice to clients on NT's products/services, emerging issues, regulatory/tax changes, and appropriate actions for the client. Explains complicated concepts to clients in a thoughtful way using non-technical terminology and offers advisory solutions. Maintains a working knowledge of various NT resources and utilizes fiduciary knowledge, experience, and NT resources to identify opportunities for relationship enhancement.
  • Proactive client service with responsiveness, diplomacy and tact, using written and verbal communication with suitable frequency.
  • Builds and maintains knowledge of NT fiduciary standards and practices, applies fiduciary knowledge and judgment to fiduciary relationships. Understands and complies with internal policies, processes and procedures to effect prudent risk management and judgment. Recognizes fiduciary risk issues and seeks appropriate resolution.
  • Cultivates relationships with referral sources and external professional advisors to build the business; identifies and develops new business opportunities. Participates in community and professional organizations representing NT. Identifies opportunities to showcase NT expertise and thought leadership.
  • Travels to meet with clients where appropriate considering revenue, new business opportunities, or servicing requirements.
  • Teaches and mentors less experienced partners. Provides leadership on fiduciary projects and committees. Work collaboratively with internal partners and external professional advisors in identifying client needs and goals and developing advice-driven solutions for clients.
  • Implements complex initiatives involving multiple disciplines and/or ambiguous issues.

The successful candidate will benefit from having the following competencies:
  • 7 - 10 years' experience as a relationship manager in trust administration, estate administration, estate planning, or related fields.
  • Due to the complexity of this portfolio, experience in working with high net worth (HNW) and ultra-high net worth (UHNW) clients is preferred.
  • The ability to manage a complex portfolio of over a million and/or billion in account under management (AUM).
  • Knowledge of fiduciary and financial products and services, usually acquired through related work experience, needed to manage client accounts.
  • Technical knowledge of investments, tax, legal, and operations usually acquired through formal education or related experience.
  • Knowledge of fiduciary standards, principles, and applicable laws and regulations usually acquired through training, seminars, or law school.
  • Skills in negotiating, problem solving, delegating, leadership, and sales are necessary to service the client relationship. In addition, a JD, and/or a CFP, CPWA and other related professional designations are strongly desired for this role.
  • Leadership and organizational skills are required to determine the Business Unit's goals, resources needed, and to assess and develop the skills of staff.


Salary Range:
$114,500 - 194,700 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

About Northern Trust

Northern Trust is a global leader in delivering innovative investment management, asset and fund administration, and fiduciary and banking solutions to corporations, institutions, and affluent individuals. They have evolved with the changing needs of their clients and their world.

Northern Trust Careers

Joining Northern Trust means becoming part of a global financial services institution that is dedicated to providing expert guidance and innovative solutions to its clients. At Northern Trust, we pride ourselves on fostering a culture of leadership, diversity, and innovation, which makes us a premier destination for career growth in the financial industry.

Work You’ll Do

At Northern Trust, you will collaborate with some of the most talented professionals in the financial sector. Our team is committed to excellence and equipped with a diverse range of skills that contribute to our dynamic environment. Here, you will have the opportunity to lead projects that transform our services and drive significant value for our clients across the globe.

Explore Job Opportunities and Internships

Whether you are starting your career or looking to make a significant impact in the financial industry, Northern Trust offers a variety of job opportunities and internships that will help you achieve your professional goals. From entry-level positions to leadership roles, our company is actively hiring individuals who are passionate, curious, and driven to excel.

Innovative Work

Northern Trust is at the forefront of financial innovation. Our employees are encouraged to think creatively and leverage cutting-edge technologies to solve complex problems. By joining our team, you will work on pioneering solutions that redefine the standards of financial services.

Be Part of a Great Team

Our team at Northern Trust is more than just a group of employees – we are a community. We value collaboration, and our culture is built on mutual respect and a commitment to diversity and inclusion. Working with us, you will experience a supportive network that is passionate about sharing knowledge and ideas.

Future-Proof Your Career

Northern Trust is dedicated to your professional development. We offer comprehensive benefits, diversity training, and numerous resources to help you grow your career. With our support, you can expand your skills, gain valuable experience, and achieve professional certifications that will enhance your career trajectory.

Stay Connected

Join Our Team

Discover the perfect role for you at Northern Trust by exploring our current job openings that match your skills and interests. We are looking for professionals who are solution-driven and eager to contribute to our legacy of financial excellence.

Keep Up to Date

Stay informed with the latest career tips, industry insights, and professional growth opportunities—all available through our careers blog. At Northern Trust, we ensure that our team members are always ahead in the industry.

Job Alert Emails

Customize your experience by subscribing to job alerts and insider tips tailored to your preferences. At Northern Trust, exciting and rewarding opportunities are always on the horizon, and we are eager to see where your talents can take us. Join Northern Trust today and be part of a company that values innovation, leadership, and a diverse and inclusive workplace. Here, every position is a chance to contribute to something bigger and to turn your job into a meaningful career.
Learn more about Northern Trust
Size
21,100 employees
Market Cap
$18.1 billion
Industry
Finance & Insurance
Net Income
$1.2 billion
Founded
1889
5 Year Trend
+4.9%
Revenue
$6.1 billion
NASDAQ
NTRS
* Ladders Estimates

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