Relationship Manager

Redbridge

$80K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 3 years in a sales role, demonstrating a track record of performance.
  • At least 5 years of experience with banking and treasury products is essential.
  • Proficient in lead generation, comfortable making cold calls and driving top-of-funnel growth.
  • Strong communication skills, both written and verbal, with an engaging, persuasive style.
  • Ability to work collaboratively in a team environment while maintaining a competitive edge.
  • An undergraduate degree; a postgraduate degree is preferred but not required.
  • Familiarity with Microsoft Office, with proficiency in Excel and PowerPoint; Salesforce experience is beneficial.

Responsibilities

  • Develop and manage a portfolio of clients that fit the Ideal Customer Profile.
  • Generate meetings to explore cash management and payment opportunities within your client portfolio.
  • Utilize various channels, including conferences and direct outreach, to grow your sales pipeline.
  • Prepare thoroughly for each client interaction, including crafting tailored presentation materials.
  • Collaborate with product teams during sales cycles to enhance client solutions offered.
  • Effectively communicate the benefits of Redbridge’s services to prospective clients and guide them through the sales process.
  • Maintain accurate CRM records and ensure timely updates reflecting the sales pipeline's status.

Benefits

  • Opportunity to build your own business within a growing sector.
  • Collaboration with diverse internal teams for enhanced sales efforts.
  • Access to training sessions to bolster product knowledge and sales skills.
  • Engagement in industry conferences, providing networking opportunities.
  • Support from experienced colleagues and marketing for lead generation and client management.
Full Job Description
Description

This Position is open to North Carolina, Georgia and Florida locations

We are seeking a driven and energetic account executive to expand our US Enterprise client base and drive sustainable revenue growth.

Are you currently a Banking Relationship Manager, Treasury Services Officer (TSO), or Merchant Services account executive that is passionate about meeting client's needs and is looking for a role that enables you to help them meet or exceed their needs without compromise? If so, we would be thrilled to hear from you!

The optimal candidate is a highly motivated, self-starting, goal-oriented individual with strong commercial skills and has a desire to build your own business in a growing sector and firm. You must be passionate about delivering outstanding client value, working collaboratively with colleagues, and transforming Redbridge into the undisputed payments and cash management advisory services market leader. Understanding cash management services/products and card acceptance processing is a critical component to this role.

Key responsibilities:

In this role with Redbridge, your primary objective is to dynamically build a portfolio and sales funnel of companies that meet our Ideal Customer Profile in your territory.

This will involve dedicating hyper-focused attention to identifying and building pipeline, ultimately to achieve your sales quota. This will also include initiating and establishing meaningful relationships with key decision makers across within and the treasury organizations of prospective customers.

You will have a defined sales territory, and will collaborate closely with Marketing, Sales Ops, and Product colleagues and other internal teams to ensure prospects are moving through the sales funnel efficiently and ensure our CRM is kept up to date at all times.
General responsibilities:
  • Engage with your client portfolio to generate payment and cash management engagement opportunity meetings
  • Establish and grow your pipeline/portfolio of prospects that meet our ICP. Then, engage with this portfolio to generate payment and cash management opportunities and manage these sales pursuits successfully through closing.
  • Utilize multiple means and channels to grow your pipeline, including industry conference attendance, session speaking, thought leadership, lead generation via direct calls and email campaigning, etc.
  • Relentlessly prepare for every prospect meeting during the sales cycle, including presentation decks for client meetings using our standard templates and set up internal prep meetings prior to each key client meeting. This is followed up by closely and carefully reviewing the key points from each meeting and establishing/agreeing next steps.
  • Collaborate with your Redbridge product colleagues and involve them appropriately during each sales pursuit.
  • Articulate and persuasively communicate the full range and benefits of Redbridge's payments and cash management advisory, plus our reporting services and capabilities to prospective clients.
  • Guide each prospect through the full sales pursuit, while updating our CRM timely.
  • Effectively handle client objections during meetings and with follow-up marketing materials and client references. Escalate internally as necessary and leverage your colleagues for innovative ways to overcome objections.
  • Prepare proposals and contracts in close collaboration with Product teams and Legal, using Redbridge's pricing grid.
  • Post-sales: Attend key delivery meetings and engage with clients to strengthen relationships, maximize revenue associated with each client, and identify cross-sales opportunities.
  • Partner with Delivery teams and engage with clients to help manage any delivery-related challenges.
  • Populate and rigorously update all opportunity information in our CRM (e.g. call report, opportunity value, sales stage, etc.); manage the overall sales process to ensure timely client conversion across sales pipeline stages and update management as necessary.
  • Keep sales colleagues and Marketing up to date on re-emerging trends and opportunities and provide with Marketing content suggestions and work with Marketing for content production.
  • Coordinate and collaborate with Marketing to ensure effective campaigns and proper lead follow-up.
  • Participate in and actively engage with prospects at conferences and client events.
  • Support US Head of Sales in creating productive, professional relationships with strategic key treasury and finance leaders in large, global companies
  • Develop thought leadership assets to support sales pipeline growth.
  • Continuously improve product knowledge in relevant areas by attending Product training.
  • Identify client priorities highlight possible conflicts of interest while adhering to Redbridge's sales methods and processes as well as all legal and regulatory guidelines, including client confidentiality.


Competencies :

Required
  • Demonstrates executive presence
  • Minimum of 3 years of experience in a sales role
  • Minimum of 5 years of experience with banking / treasury products
  • Ability to autonomously generate leads
  • Adept at and comfortable with making cold calls and overall lead-generation to drive top-of-funnel growth
  • Professional, articulate and persuasive communication style
  • Active listener with an ability to "connect the dots" to identify opportunities
  • Bias toward action, with high energy, and is diligent, organized and self-motivated
  • Team player - works well and collaboratively with all colleagues from sales, product, and other areas - with a competitive mindset
  • Curious with a desire to learn
  • Undergraduate / post graduate education
  • Proficient in Microsoft Office, primarily in Excel and PowerPoint
  • Zero tolerance for mediocrity

Preferred
  • Expert capabilities with Salesforce
  • Experience selling consultative financial services to Chief Financial Officers, Treasurers and Treasury staff of large/mid-market corporations
  • Experience working in a Commercial / Corporate Bank, Financial Advisory firms, Rating Agency or Financial Software firm

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