Relationship Associate, Institutional Client Relations

SRS Acquiom

$75K — $90K *
US-AnywhereRemote in United States
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in finance, accounting, economics, or operations required.
  • 2-5 years of experience in finance, law, or bank operations.
  • Strong interpersonal skills with the ability to communicate professionally with high-income clients.
  • Proficient in researching and analyzing complex problems independently.
  • Deadline-driven, highly organized, and detail-oriented.

Responsibilities

  • Convey complex M&A deal information promptly and clearly.
  • Keep clients updated on post-closing activities and connect them to necessary resources.
  • Investigate client requests using internal databases and communication with teams.
  • Handle administrative tasks like invoice payments and documentation distribution.
  • Serve as a liaison with legal counsel and third-party advisors.
  • Track the status of over 250 M&A transactions post-closing.
  • Provide exceptional customer service to enhance client experience.

Benefits

  • Remote work option or hybrid arrangement in Denver, CO.
  • Flexible work hours, including occasional nights/weekends as needed.
Full Job Description
Position Summary:

SRS Acquiom is seeking a client relations professional to join the Institutional Client Relations (ICR) team as a Relationship Associate. SRS Acquiom serves as the post-closing shareholders' representative with respect to mergers/acquisitions of privately held companies in the United States and abroad. The Relationship Associate will be the primary administrative contact with key clients including venture capital and private equity investors, company founders, and top-level executives, throughout the deal's life cycle. This position requires outstanding professional written and verbal communication skills.

Location: This is either a fully remote role in the Continental U.S., or a hybrid position based in our Denver, CO office. If Remote, in-person visits to the Denver headquarters are required up to three times per year.

Compensation: The salary range for this position is between $75k and $90k, depending on experience level.

Primary Responsibilities
  • Convey complex M&A deal information in quick and concise manner
  • Keep clients apprised of post-closing events and milestones and facilitate contact with other professional teams at SRSA when appropriate
  • Investigate and respond to client requests by researching internal NetSuite database and deal documents including complex waterfall spreadsheets, and by communicating with internal teams
  • Administrative tasks including but not limited to arranging payment of invoices and disseminating certain reports and documentation
  • Liaison with other deal parties, legal counsel, and third-party advisors
  • Track status of significant number (>250) of M&A transactions during post-closing period
  • Provide timely and excellent customer service to clients to ensure all have an exceptional experience
  • Use judgement, interpretation and problem-solving to understand deal related information
  • Professionally communicate and collaborate with internal groups
  • Comprehend internal processes and procedures while maintaining internal controls
  • Perform other related duties as assigned or requested

Required Qualifications & Skills
  • Bachelor's degree in finance, accounting, economics, or operations (or commensurate work experience) required
  • 2-5 years of work experience in finance, law, or bank operations
  • Strong interpersonal skills, good judgement and intuition, and the ability to communicate with external and internal parties in a responsive, friendly, professional, and proactive approach
  • Confidence in working with professional, high-income clients based in the United States and abroad
  • Ability to independently research, analyze, and resolve complex problems and quickly learn new concepts
  • Strong drive to achieve results and the ability to self-motivate in the face of multiple priorities while managing time efficiently
  • Deadline-driven and highly organized with exceptional attention to detail
  • Proven problem-solving and analytical skills
  • Proven ability to collaborate with management and team members to align goals and complete all tasks
  • Demonstrate integrity in day-to-day administration of duties and all interactions with internal and external parties

Desired Characteristics
  • Exposure to the mergers and acquisitions (M&A) industry or related financial services
  • Experience in a fast-paced, client-facing position working with high-income individuals
  • Experience with NetSuite
  • Self-motivated
  • Intellectually curious
  • Collaborative
  • Amiable
  • Operates with highest integrity and attention to detail
  • Passionate about efficient, scalable business processes

Physical Requirements/Special Demands
  • Must be available to work standard business hours, with occasional nights/weekends


** We are unable to sponsor or take over sponsorship of employment visas. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship to move forward in the hiring process. **

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This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without advanced notice.

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