Position Title: Registry Manager

Location: U.S. remote or hybrid setting with offices in Arlington, VA and Little Rock, AR

Department: Environmental Resources Trust (ERT) - ACR

Reports To: Director, Registry Operations

POSITION SUMMARY

The Registry Manager will join the Registry Operations team soon after the launch ACR and ART on a re-envisioned registry platform with a new registry technology service provider, the Intercontinental Exchange (ICE). At this juncture the team is developing support resources and supporting staff and partners in their use of our registries as well as working with ICE to enhance functionality and features as part of a phased deployment to deliver a quantum leap forward in infrastructure to enable the scaling and integration of global carbon markets.

This is an operations and client services role contributing to all aspects of registry services management. The position will engage daily with ACR's critical registry platform infrastructure and will support the technical team members and registry participants in their use of the system infrastructure and functionality developments. This includes, but is not limited to, carbon credit issuance process, onboarding of new registry participants, and maintaining accurate registry data and billing services.

The Registry Manager will develop a strong functional understanding of relevant aspects of the ACR Standard, California and Washington regulations, and CORSIA and ICVCM requirements to ensure that projects move through the registry process efficiently, while upholding our program policies, regulatory compliance, technical rigor, quality and transparency. They will contribute to the maintenance and development of operational processes ensuring the integrity of the carbon credits issued and transacted. The successful candidate may also support registry platform infrastructure related to the ART and STEPS programs as needed.

KEY RESPONSIBILITIES
• Support staff and stakeholders use of the registries during GHG project listing, validation/verification, and credit issuance and transaction processes.
• Review project data and documents submitted to the ACR registry for accuracy and completeness prior to credit issuance.
• Assess new registry participant applications, including conducting know your customer (KYC) and providing onboarding assistance.
• Represent the organization and constructively engage with partners to directly support ACR's success in all markets, including answering registry participant, stakeholder, and market participant questions.
• Track relevant program developments, including publication of new methodologies and approval of new Validation/Verification Bodies to ensure the registries' functionality is in alignment.
• Think creatively and practically about opportunities to improve registry service and standard operating procedures.
• Maintain and update ACR policy and template documents for use by ACR users and staff.
• Contribute to the development of analyses, reports, presentations, and outreach materials to support program operations and strategic business development opportunities for the registries to connect to emerging carbon markets and platforms.
• Learn, test, troubleshoot, and teach the functionality of the registry systems.
• Draft and/or review system specifications for infrastructure enhancements.
• Provide leadership in engagement with its registry service providers on behalf of ACR, ART and STEPS. Participate in regularly scheduled meetings to track development needs and outcomes. Communicate as needed with the registry service providers to address any issues or questions that arise.
• Provide leadership in the ongoing management of registry datasets.
• Mentor more junior staff.
• Complete other tasks as assigned.

POSITION QUALIFICATIONS

Education: Bachelor's degree required. Degrees in Business Administration, Computer Science, Software Engineering, Systems Engineering, Computer Information Science, Information Systems, Information Technology, Environmental Sciences/Policy, GHG Accounting, or related field preferred.

Experience: Minimum of 6 years of relevant work experience is required. Additional years of experience and experience in environmental markets are preferred. Relevant experience includes environmental markets, customer support, database management, and systems organization.

Computer/Technical Skills: Proficiency in the full MS Office suite is required. Experience developing software requirement specifications and conducting user acceptance testing is preferred. Experience with data analytics platforms such as Tableau is a plus.

Communication Skills: Strong speaking and written English communication skills are required. Presentation skills are an asset. Fluency in one or more additional languages is an asset.

Position-Specific Skills:
• Strong organizational, analytical, and systems thinking skills and a willingness to learn on the job.
• Demonstrated project management ability, including effectively managing workflow for multiple tasks and partners, tracking and meeting deadlines, and reporting progress.
• Detail oriented with the ability to meticulously review and provide substantive feedback on datasets and documents.
• Demonstration of high level of client service, including thorough and timely responses to partner inquiries.
• Impeccable integrity and trustworthiness, and a diplomatic approach to problem solving.
• Ability to work well in teams and independently and consistently interact with others in a professional, courteous, and tactful manner, maintain a positive attitude, and work effectively in a team setting.

OTHER

Commitment to mission and interest in market-based approaches to reducing greenhouse gas emissions required. Candidate must be comfortable working in a flexible, high-paced environment.

Must have work authorization in the United States. Sponsorship for this role is not available.

Must be available to travel domestically 1-3 times per year for short-term assignments.

Typical office environment with continual sitting or standing required.

The pay range for this role is $90,000 - $115,000 per year and determined based on the scope and responsibilities of the position, the candidate's experience, specialized knowledge and skills, internal equity, and current market conditions.

Winrock offers competitive pay and an excellent benefits package.