Quest Diagnostics

Registered Nurse Office Supervisor - GI

Quest Diagnostics • $81K — $101K *
Clifton, NJ 07011In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Associate's degree required; Bachelor's preferred.
  • NJ State Nursing License and BLS certification mandatory.
  • 2-4 years of relevant work experience necessary.
  • Valid driver's license and auto insurance required.
  • Prior experience working with physicians essential.

Responsibilities

  • Plan and coordinate daily operations for quality patient care.
  • Serve as liaison between physicians and staff.
  • Ensure staff training and adherence to policies and procedures.
  • Manage staff schedules and PTO requests effectively.
  • Monitor compliance with healthcare standards and regulations.

Benefits

  • Medical, Dental, and Vision coverage provided.
  • Life and Disability insurance offered.
  • 401k savings plan included.
  • Flexible Spending Account (FSA) options available.
  • Opportunities for internal education and career advancement.
Full Job Description
Job Description

Essential Job functions:
  • Under the supervision of the Clinical Practice Manager, is responsible for planning, organizing, and coordinating daily operations to ensure quality patient care.
  • Be the liaison between the Physician and staff.
  • Provides leadership and support in day to day operations within the clinical setting along with the Pod Liaison, Clinical Coordinator/ Clinical Practice Manager. Serves as a role model and consultant for staff.
  • In collaboration with the Clinical Coordinator/Clinical Practice Manager, ensures policies and procedures are properly communicated and adhered to. Ensures staff members are competent in emergency protocol and procedures.
  • Completes and populates Physician and staff monthly schedules. Maintains the automated schedule. Manage staff PTO requests. Identifies staffing needs in advance, assists in utilizing resources effectively.
  • Monitors and controls overtime use. Manages weekly staff swipe reports.
  • Coordinates and assists with training, monitoring, and evaluation of staff. Plans and assists in the hiring and orientation of new office staff.
  • In collaboration with Clinical Coordinator/Clinical Practice Manager, evaluates clinical staff according to SMG policy and provides ongoing feedback. Conducts an annual performance evaluation including obtaining physician input on each staff member of the department.
  • Works with QI/Practice Transformation and Clinical Practice Manager to implement and create action plans for SMG clinical quality improvement process at the POD level. Monitors all Quality dashboards.
  • Monitors departmental compliance with all applicable standards (OSHA, HIPPA, Occurrence Reporting); reports compliance concerns; ensures utilization of resources for resolution of issues.
  • In collaboration with Practice Transformation Department, advances the department's technology including the use of the information technology and the implementation and appropriate use of the Electronic Medical Record, Practice Management System, Departmental /Ancillary systems.
  • Serves as liaison between Care Management and Care Coordination in support of Meaningful Use which includes but not limited to; Documentation of Information obtained during visit, Vitals, Smoking, Demographic, Patient Outreach, 21 day overdue work list, Pre-visit Planning, Outreach for Screening, Referral Tracking, Clinical Summaries and patient education material as well as Patient Portal communications.
  • Works with the physician POD Liaison(s) to ensure efficient office operations. Makes adjustments in workflow as necessary to ensure overall smooth functioning of the department and compliance of SMG policies. Communicates with physicians and POD Liaison on regular basis to ensure seamless flow of communications.
  • Resource for department to manage patient issues and concerns; reports back to Providers and Clinical Coordinator/Clinical Practice Manager.
  • In collaboration with Nurse Educator, maintains and expands staff competencies, as well as implementing ongoing internal education programs and encouraging participation in outside continuing education. Increases operational efficiency in PODs through cross training of personnel. Supports any/all Career Ladder opportunities to bring staff to their highest potential.
  • In collaboration with Pod liaison and Clinical Coordinator/Clinical Practice Manager implements customer service action plans.
  • Holds monthly POD staff meetings; communicates pertinent SMG initiatives and information to staff. Attends Clinical Practice Manager's meetings.


General Job functions:
  • Delivers direct patient care within the scope of licensure and in accordance with SMG policy.
  • Prioritizes patient care by implementing physician orders and nursing procedures.
  • Effectively communicates problems, concerns or issues to the Office Supervisor/Manager appropriately and promptly.
  • Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
  • Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste.
  • Facilitates transition of care to UCC/Hospital.
  • Other duties as required.

Education, Certification, Computer and Training Requirements:
  • Associates degree required. Bachelor's degree preferred.
  • New Jersey State Nursing License and BLS certification required.
  • 2-4 years related work experience.
  • Valid Drivers license and Auto Insurance.
  • Knowledge of current nursing practices and protocols.
  • Previous experience working directly with physicians required.
  • Ability to communicate in English, both orally and in writing.
  • Strong interpersonal and organizational skills.
  • Ability to perform diverse work assignments with time limitations with a high degree of accuracy.
  • Ability to use problem solving, critical thinking and priority setting skills.
  • Demonstrates flexibility with various work schedules.
Pay Range: $81,100.00 - $101,500.00 Annual
The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment
Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

Job Alert Emails

Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Healthcare
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ
DGX
* Ladders Estimates

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