Position Purpose

At Saint Francis Hospital, the Emergency Department Registered Nurse Case Manager plays a critical role in coordinating patient care in a fast‑paced emergency setting. This role focuses on early identification of patient needs, care coordination, utilization management, and safe transitions of care to ensure high‑quality, cost‑effective outcomes while supporting patient flow and throughput from the Emergency Department.

What You Will Do

As an Emergency Department RN Case Manager, you will serve as a key partner to ED physicians, nurses, and interdisciplinary teams to support timely, appropriate care decisions. Responsibilities include:

• Collaborating with ED providers and care teams to assess patient needs upon presentation

• Identifying appropriate levels of care and facilitating admissions, transfers, or safe discharges

• Coordinating care across inpatient, observation, and post‑acute settings

• Supporting patient flow, throughput, and length‑of‑stay initiatives

• Conducting clinical, psychosocial, and discharge planning assessments

• Applying nationally recognized medical necessity and utilization criteria

• Ensuring compliance with regulatory, accreditation, and payer requirements

• Educating patients and families on care plans, resources, and next steps

• Advocating for patients while balancing quality, safety, and resource utilization

Required:

• Graduation from an accredited nursing school

• Valid RN License in Connecticut

Preferred:

• Bachelor’s degree in Nursing

• Minimum of three (3) years of acute care RN experience required

• Emergency Department experience strongly preferred

• Demonstrated knowledge of utilization management, level‑of‑care determination, and care coordination

• Working understanding of CMS/HCFA, OBRA, State of Connecticut regulations, and Joint Commission (JCAHO) standards

Certification:

• BLS certification required

• Case Management certification (CCM or ACM) preferred or obtained within a designated timeframe

Position Highlights & Benefits

• Schedule: Full Time-36 hours/Day Shift

• Practice Setting: Emergency Department / Acute Care

• Focus: Patient flow, care coordination, utilization management, and transitions of care

Ministry / Facility Information

Saint Francis Hospital has been an anchor institution in Connecticut since 1897. A member of Trinity Health Of New England and Trinity Health, one of the nation’s largest multi‑institutional Catholic healthcare delivery systems, Saint Francis Hospital is a 617‑bed Level I Trauma Center and major teaching hospital.  Additional Saint Francis entities include the Comprehensive Women’s Health Center, the Connecticut Joint Replacement Institute, and the Smilow Cancer Hospital.