POSITION SUMMARY/PURPOSE Care Management is a collaborative practice model including patients, nurses, social workers, physicians, healthcare team members,, caregivers and the community. The Case Management process encompasses communication and facilitates care along a continuum through effective resource coordination. The goals of the Care Management Team include the achievement of optimal health, access to care and appropriate utilization of resources balanced with the patient's right to self-determination.
Incumbents of this position are professional Registered Nurses that utilize the nursing process (assessment, planning, intervention, documentation, and evaluation) to determine and facilitate the most appropriate level of care and identification of discharge needs. Collaborates with physician to ascertain medical treatment plan and with nursing, other health care team members and health plans to fulfill the treatment plan in the highest quality, cost effective manner. Responsible for ensuring customer satisfaction (patient, family, physician, others), maintaining patient confidentiality and being sensitive to the age and cultural specific patient needs for comfort, privacy and generalized care.
Qualifications: EDUCATION - Maintains current license as a Registered Nurse in the State of Connecticut. Bachelor's degree in Nursing preferred.
EXPERIENCE - Minimum of 3 years acute care hospital experience required.
- Care Management experience preferred.
- Case Management certification ACM or CCM Strongly preferred.
