DescriptionDMP is seeking a Video Sales Specialist to join a growing team of pre-sales professionals supporting the physical security industry. This role will support the sales channel designing video surveillance systems - helping dealers, monitoring centers, and enterprise end-users design, evaluate, and deploy DMP's industry-leading video security solutions.
The ideal candidate has a strong foundation in video systems and a working knowledge of access control and intrusion products. You'll thrive in a fast-paced, technical sales environment and serve as the critical bridge between DMP's product capabilities and the real-world needs of dealers and enterprise customers across North America.
Qualifications: - 3-5 years of experience in territory or demand generation sales, supporting the sales of video surveillance cameras, recording systems or cloud-based video solutions within the physical security industry.
- Hands-on knowledge of video surveillance analytics used in video monitoring applications.
- Working knowledge of access control platforms and video surveillance systems (VMS, IP cameras, NVRs) as complementary technologies.
- Experience working with and supporting security dealers and integrators, as well as enterprise end-users.
- Strong ability to translate complex technical concepts into clear, accessible language for non-technical audiences.
- Excellent verbal and written communication skills with confidence presenting to both technical and executive stakeholders.
- Self-motivated, organized, and capable of managing multiple projects and priorities simultaneously.
- Willingness to travel within North America (estimated 30-50%).
- Accept and benefit from constructive performance feedback.
Additionally Valued Qualifications:
- Familiarity with central station monitoring platforms and UL-listed installation requirements.
- Experience with DMP products or comparable video products (or competitors: Verkada, Eagle Eye Networks, Open Eye, etc...)
- Knowledge of enterprise security procurement processes or commercial/government verticals.
Typical Duties and Responsibilities: Pre-Sales and System Design:
- Serve as a primary video resource for the North American sales team and dealer/integrator network.
- Respond to technical inquiries, RFPs, and proof-of-concept requests in a timely and thorough manner.
- Deliver compelling technical product demonstrations to dealers, integrators, and enterprise end-users.
- Conduct site assessments and produce system design documentation including system configurations, zone layouts, network architecture, and device schedules for Virtual Keypad systems.
Channel and Customer Engagement:
- Travel onsite to support dealers and integrators with training, programming guidance, and system commissioning.
- Lead sales and technical training sessions covering DMP video systems.
- Manage pilot and proof-of-concept projects on behalf of the sales team, ensuring successful outcomes and clear documentation.
- Act as a trusted technical advisor to dealers and enterprise clients throughout the sales cycle and transition to post-sale support.
Cross-Functional Collaboration:
- Partner with product, engineering, and support teams to relay field feedback and influence the product roadmap.
- Collaborate with sales leadership to continuously improve the impact and scalability of the Video team.
- Contribute to the development of sales collateral including data sheets, brochures, integration guides, configuration documentation, and best practice resources.
Other:
- Observe and adhere to DMP Data Classification policy.
- Observes company policies. Continuously reviews processes to improve efficiency while maintaining conformance to requirements and fostering effective internal customer relationships.
- May perform related duties or fill in for others in the department or other departments when requested. May train or instruct fellow workers regarding own duties.
