We are seeking an innovative
Regional Vice President of Operations (RVP) to lead a dedicated team of up to eight direct reports. This high-impact role will support operational performance across multiple states and requires up to 75% travel.
We are considering candidates based in the following locations:
- Florida: Miami, Orlando
- Georgia: Atlanta
- Texas: Dallas, Houston, San Antonio
As a licensed pharmacist and RVP, you will have the opportunity to drive impactful initiatives and shape our operational strategies. If you're ready to leverage your expertise and make a difference, we invite you to explore this opportunity with us.
- Lead & Inspire: Drive our operational plans, enhance customer retention, and unlock new growth opportunities with existing and prospective clients.
- Strategic Relationships: Build strong connections with executive leadership and ensure our pharmacies meet and exceed service standards.
- Empower Teams: Manage and coach a dedicated team, fostering a high-engagement work environment where everyone thrives.
What You Will DoBuild and grow client relationships:- Identifies, meets or exceeds customer expectations and performance goals.
- Prepares and delivers business reviews.
- Ensures customer complaints and issues are resolved satisfactorily.
- Identifies and pursues opportunities for growth and new business within current accounts.
- Prepares and delivers renewal proposals.
Manage and develop direct reports:- Acts as a role model for CompleteRx, Ltd. Team Covenant values.
- Manages a team of pharmacy directors and/or other health professionals.
- Fosters a culture of employee engagement.
- Acts as a mentor and role model to develop internal talent.
- Maintains succession plans for key positions.
- Conducts performance reviews.
Ensures CompleteRx pharmacy operating standards are met or exceeded:- Achieves performance standards for accreditation, regulatory, purchasing, inventory, patient safety, clinical, and nursing service.
- Understands 340B drug program.
- Develops and administers corrective action plans to address deficiencies.
- Promotes innovation using CompleteRx performance improvement processes.
Manage financial performance:- Prepares budgets for accounts.
- Reviews drug inventory data for accuracy.
- Ensures account profitability projections are achieved or exceeded.
- Negotiates applicable vendor contracts as needed.
- Reviews data used to prepare invoices for accuracy prior to client submission.
Contribute to the company:- Participates in self-development activities related to current job function or future career growth.
- Participates in company initiatives to achieve corporate strategic objectives.
What You Will Need- Bachelor of Science degree in Pharmacy required.
- MBA/MHA degree preferred.
- Current license to practice pharmacy in the state of practice.
- Valid driver's license with acceptable driving record.
- Minimum five (5) years management experience in an acute care hospital setting of 100+ staffed beds or equivalent.
- Minimum five (5) years of experience leading multi-stakeholder projects, including client or customer- facing projects.
- Minimum three (3) years of experience conducting oral and written presentations with the ability to explain complex concepts clearly to a variety of audiences.
- Minimum three (3) years' experience in an account management senior role.
- Minimum three (3) years' experience preparing and negotiating client contracts.
- Ability to travel via plane, automobile, or other means with occasional overnight (up to 75%) and occasional weekend travel.
Compensation & Benefits:As an employee of CompleteRx, your commitment to learning will be encouraged and supported through ongoing training and professional development. We nurture a collaborative, high-performance culture and offer a challenging career along with a comprehensive benefits package.
- Medical, dental, and vision
- Flexible Spending Account or Health Savings Account
- Vacation and sick time
- Continuing education: Eligible employees have access to a full complement of continuing-education courses as well as a wide variety of career development opportunities.
- 401(k) plans: CompleteRx offers a 401(k) plan with a company match.
- License Reimbursement
- Short and Long-Term Disability
