Regional Transition Manager

Department: Property Management
Reports To: Director of Family Property
FLSA Status: Exempt
Location: Mission Plaza / Property Locations
Salary: $105,000 annually

Position Summary

The Regional Transition Manager is a senior Property Management leader responsible for supporting properties through system implementations, operational transitions, and periods requiring intensive operational support.

This position will lead the Property Management implementation of Fortress and Sage Intacct for Family and Support SRO properties while providing hands-on leadership to properties requiring stabilization or temporary oversight. The Regional Transition Manager works closely with Property Management, Finance, Compliance, IT, Training, Asset Management, and other departments to support successful transitions and sustainable operations.

Primary Responsibilities

• Lead Property Management implementation and adoption of Fortress and Sage Intacct, including data preparation and validation, process development, testing, training, go-live, and ongoing support.
• Develop procedures, job aids, and training resources and provide hands-on support to Regional Managers, Property Managers, and onsite teams.
• Serve as a primary Property Management resource for system and operational troubleshooting.
• Lead property transitions, lease-ups, acquisitions, special projects, and other high-priority initiatives.
• Assess underperforming or high-risk properties, identify root causes, and develop and implement recovery and stabilization plans.
• Provide temporary operational oversight, coaching, and accountability to Property Managers and onsite teams, including assessing staffing needs.
• Monitor key property performance, including occupancy, leasing, collections, delinquency, compliance, maintenance, staffing, budgeting, and financial performance.
• Analyze property financial and operational data to identify risks, opportunities, and needed actions.
• Partner with internal departments and leadership to resolve operational barriers and improve property performance.
• Provide regular updates on transition and recovery progress and complete formal handoffs to Regional Managers once properties are appropriately staffed, stable, and operating successfully.
• Perform other duties and special projects as assigned.

Required Qualifications

• 3+ years of progressive property management leadership experience, including oversight of multiple properties, Property Managers, or onsite teams.

• Significant multifamily property management experience.
• Affordable housing, supportive housing, tax credit, or other regulated housing experience.
• Experience with RealPage.
• Strong knowledge of property operations, including leasing, occupancy, collections, delinquency, maintenance, staffing, budgeting, compliance, and financial performance.
• Experience reviewing and analyzing financial statements, budgets, variance reports, and operating results.
• Experience with property management and/or accounting systems.
• Experience implementing or supporting property management systems, process changes, or other operational initiatives.
• Demonstrated ability to assess underperforming properties, develop recovery plans, and drive measurable improvement.
• Strong leadership and coaching skills, with the ability to provide support, direction, and accountability in challenging environments.
• Strong analytical, problem-solving, organizational, and project management skills.
• Excellent written and verbal communication skills, with the ability to work effectively across departments and with senior leadership.
• Ability to work independently, exercise sound judgment, and manage competing priorities in a changing environment.

Preferred Qualifications

• Bachelor's degree in business administration preferred

• Experience with Fortress, Sage Intacct, or similar property management and accounting platforms.
• Experience developing procedures, job aids, or training resources and providing training to property teams.
• Experience working with lenders, investors, or other external financial stakeholders.

Work Environment & Disclaimer

This position works in a professional office and property environment and regularly interacts with employees, Property Managers, onsite teams, residents, vendors, leadership, and internal and external partners. Regular travel to Foundation Communities properties is required based on operational needs.

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of responsibilities or qualifications. Responsibilities may be modified as organizational needs change.