Rivian

Regional Specialist, New Store Opening - Implementation & Readiness

Rivian$71K — $90K *
Miami, FL 33186In-Person
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in field operations, retail operations, hospitality, or event management - ideally with premium or direct-to-consumer brands.
  • Experience in managing site launches and high-volume operations.
  • Proven ability to coach and influence distributed field teams remotely.
  • Strong organizational and multitasking skills under tight deadlines.
  • Excellent communicator, skilled in giving constructive feedback and conducting debriefs.
  • Proficient in using performance data and digital tools to inform coaching and assess activations.
  • Detail-oriented with a commitment to high-quality customer experiences.
  • Availability to travel up to 75% of the time.

Responsibilities

  • Act as the primary contact for new location openings and major activations, coordinating schedules and resources.
  • Collaborate with on-site teams to ensure readiness and adherence to Standard Operating Procedures (SOPs).
  • Provide on-the-spot coaching for guest flow, event setup, and adherence to brand standards.
  • Guide local teams through virtual sessions to align marketing and events with brand strategy.
  • Review regional marketing and event plans to ensure proper branding and measurement.
  • Track and analyze performance of regional activations against KPIs for continuous improvement.
  • Create feedback loops that empower local teams to self-assess and maintain standards independently.

Benefits

  • Paid vacation and sick leave.
  • Comprehensive insurance benefits including life, medical, dental, vision, and disability.
  • 401(k) plan and Employee Stock Purchase Plan eligibility.
  • Coverage begins on the first day for full-time employees and after 90 days for part-time employees.
Full Job Description
Role Summary

The Regional Specialist, Implementation and Readiness is responsible for directing regional launch readiness strategy and customer experience standards across a multi-market territory. This position is the ultimate organizational authority on launch readiness determinations, resource allocation, risk assessment, budget deployment, and recommendations that directly influence regional business outcomes.

The Regional Specialist, Network Development and Readiness operates with substantial independent authority to plan, direct, and evaluate regional execution strategy while exercising judgment in ambiguous, fast-changing conditions. The role's core function is strategic and evaluative - assessing operational capability, setting priorities, advising and coaching field leadership, and making business recommendations.

Responsibilities

  • Independently determine launch readiness for new and existing locations, exercising discretion to approve, delay, or escalate a location's opening based on independent evaluation of operational, staffing, and brand-standard criteria.
  • Direct and control the regional grand-opening and activation budget, with authority to allocate, reallocate, and approve spend across vendors and markets to maximize return on investment, without requiring pre-approval for standard allocation decisions within budget.
  • Set regional launch and activation strategy, including sequencing of readiness work, prioritization of markets, and assignment of support resources, based on independent analysis of risk and business impact.
  • Evaluate and advise on regional marketing calendars, creative assets, and event plans, exercising judgment to approve, reject, or require revision to ensure brand alignment and measurable ROI.
  • Analyze regional performance data against KPIs and use that analysis to direct coaching priorities, reallocate support resources, and recommend operational or staffing changes to field leadership.
  • Coach and advise field leadership and cross-functional partners (Network Development, Sales Enablement, Field Leadership) on launch strategy, operational standards, and event effectiveness, functioning as the regional subject-matter authority whose recommendations materially shape decisions.
  • Establish and oversee self-assessment and feedback frameworks that enable local teams to sustain standards independently, reducing the need for direct oversight.
  • Represent regional interests in cross-functional planning, aligning enterprise brand and operating standards to region-specific execution plans.

Qualifications

  • 5+ years of experience in marketing, facilities, field operations, hospitality, or event management, with a track record of exercising independent judgment in a fast-paced, multi-site environment - preferably within a premium or direct-to-consumer brand.
  • Demonstrated experience independently managing site launches, activations, or high-volume operational programs, including budget authority and vendor management.
  • Experience advising and influencing distributed field leadership remotely across a large geographic territory, without direct supervisory reporting lines.
  • Strong analytical and organizational capability - able to synthesize performance data, assess risk, and make recommendations affecting multiple stakeholders under tight deadlines.
  • Clear, structured communicator, capable of delivering evaluative feedback and leading structured business reviews with local leadership.
  • Comfort using performance data and digital collaboration tools to drive regional strategy and coaching decisions.
  • Sound business judgment and the ability to operate with minimal supervision in ambiguous, evolving conditions.
  • Willingness to travel up to 75% of the time, including nights and weekends.
  • Ability to obtain and maintain applicable local sales licenses.

Physical Requirements
  • Willingness to work in varied environments, including pre-launch retail centers and outdoor/weather-exposed settings during periodic site visits.
  • Ability to travel independently between locations and periods of standing, walking, or light lifting (up to 50 lbs) during on-site visits.

Pay Disclosure

The salary range for this role is 71,900 - 90,000 for Florida based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.

The successful candidate may be eligible for annual performance bonus and equity awards.

We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian's 401(k) Plan and Employee Stock Purchase Plan if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.

You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). This job is not expected to be closed any sooner than 6/21/2026.

Please note that we are currently not accepting applications from third party application services.

About Rivian

Rivian is an American automaker and automotive technology company. Founded in 2009, the company develops vehicles, products and services related to sustainable transportation. Rivian has raised over $10.5 billion since 2019, with investments from Amazon, Ford, and Cox Automotive. The company's first two vehicles, the R1T and R1S, are electric vehicles that are expected to be released in 2021. Rivian has also announced plans to produce electric delivery vans for Amazon. The company has received praise for its focus on sustainability and its commitment to using recycled materials in its vehicles.
Learn more about Rivian
Size
10,000 employees
Market Cap
$16.8 billion
Industry
Founded
2009
NASDAQ

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