Job DescriptionRegional Service Manager- Orlando or Jacksonville, FL.We're looking for a dynamic
Regional Service Manager to join our team in
Orlando or Jacksonville, FL. If you're a motivated leader with a passion for driving excellence, this is your opportunity to make an impact!
What We Offer Compensation & Benefits- Competitive Salary: $105,000 - $120,000 annually.
- Bonus Potential: 5% Optimizer Annual Incentive Award (OAIA).
- Travel Perks: $55 daily per diem and lodging provided for authorized out-of-town travel.
- Generous Paid Time Off: Start with 88 hours, increasing to 168 hours with tenure.
- Paid Holidays: 7 per year (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas).
- 401(k) Match: 5% employer match to secure your future.
Additional Perks- Company-issued cellphone and tablet for seamless work.
- Annual boot voucher to keep you equipped.
- Comprehensive health, life, and disability benefits package.
- Access to corporate perks through ADP.
- Robust technical training and career development programs.
- Opportunities for career advancement and potential relocation.
About the RoleAs a
Regional Service Manager, you'll lead a team of skilled commercial service technicians within your assigned area operation, driving operational excellence and client satisfaction. You'll play a pivotal role in managing service operations, fostering team engagement, and supporting business growth while upholding BGIS's commitment to innovation, safety, and compliance.
Key Responsibilities People Leadership- Lead, mentor, and develop a team of service technicians, fostering engagement, performance, and retention.
- Oversee hiring, performance evaluations, and compensation recommendations.
- Provide ongoing feedback and coaching to enhance team performance.
- Ensure compliance with health, safety, and regulatory standards through training, toolbox talks, and incident monitoring.
- Support team members with expert problem-solving and guidance.
- Contribute to company-wide initiatives as needed.
Regional Operations Management- Oversee dispatch functions, assigning repair tickets and projects to technicians for timely, high-quality completion.
- Schedule and manage preventative maintenance and service tasks.
- Review service and repair invoices for accuracy and efficiency.
- Manage operational budgets, optimizing costs and resource utilization.
- Collaborate with stakeholders to refine processes and implement standard operating procedures.
- Ensure compliance with all applicable regulations and service level agreements.
- Drive operational efficiencies by analyzing work volume and developing corrective solutions.
- Work cross-functionally to deliver specialized support and seamless service.
- Resolve operational issues with urgency to exceed client expectations.
- Manage inventory to support service delivery.
What You Bring Required Knowledge & Skills- Associate degree, equivalent training, or relevant work experience.
- Minimum of 5 years in a similar role with supervisory or management experience leading a team of technicians.
- In-depth knowledge of commercial HVAC service. (Required)
- Strong leadership skills to engage and motivate teams to achieve goals.
- Excellent communication skills, including influencing, negotiating, and client-facing interactions.
- Proactive problem-solving mindset with a focus on continuous improvement.
- Strong relationship-building skills with internal teams, clients, and vendors.
- Proficiency in Microsoft Office and related computer applications.
- Self-motivated with the ability to multitask and manage independently.
Licenses & Certifications- Certification or additional training in a relevant specialty is a plus.
Physical Demands & Work Environment- Ability and willingness to travel frequently for meetings and job visits (reimbursement provided).
- Valid driver's license and access to personal transportation for work-related travel.
- Reasonable accommodations available for qualified individuals with disabilities.
- Up to 25% of travel in assigned area of operation.
Join Us Today!At BGIS, you'll find a supportive environment where your leadership can shape the future of our operations and inspire a team to deliver exceptional results. If you're ready to take your career to the next level with a company that values innovation and growth, apply now to become our
Regional Service Manager in the
Orlando/Jacksonville, FL area!
For more information or to apply, visit our careers page or contact our HR team. Let's build something extraordinary together!
