Regional Director II

Service Experts LLC

$110K — $130K *
US-AnywhereRemote in Florida, US
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in field management or related areas.
  • Bachelor's degree in a relevant discipline.
  • Proven leadership skills with a track record of managing teams.
  • Strong understanding of operational workflows and project management principles.
  • Excellent problem-solving skills and ability to resolve vendor performance issues.

Responsibilities

  • Develop and manage regional schedules to optimize labor and resources.
  • Approve high-risk work permits and ensure equipment availability.
  • Maintain integrity of mobile app/CMMS for job tracking and documentation.
  • Coordinate with buyers for timely replenishment of critical parts.
  • Direct regional diagnostic campaigns and transform findings into action.
  • Conduct audits on workmanship for cable routing and evidence tracking.
  • Coach site leaders on effective contractor supervision and acceptance criteria.

Benefits

  • Opportunity for career growth in a leadership role.
  • Dynamic work environment with a focus on operational success.
  • Engagement in strategic planning and project development.
  • Collaborative work with senior leadership and cross-functional teams.
Full Job Description
The Regional Director II is responsible for the financial and operational success of the Field Management department. Works with leadership to develop deadlines, projects, and work to be done. Typically reports to a senior director or an executive; manages the work efforts of managers/supervisors/individual contributors.
• Build regional schedules; align labor, partner crews, and customer windows.
• Approve high-risk work permits/access arrangements and verify tool/test equipment availability.
• Ensure mobile app/CMMS integrity for jobs-proper status, timestamps, evidence attachments.
• Run spares replenishment cadence with buyers; expedite critical parts.
• Direct regional diagnostic and commissioning campaigns; convert findings to corrective work orders.
• Audit workmanship-cable routing, labeling, mounting, measurement evidence.
• Coach site leaders on contractor supervision, scope clarity, and acceptance criteria.
• Resolve vendor performance gaps with action plans or reallocation.
• Prepare regional cutover playbooks and assign roles for rapid restoration.
• Publish weekly progress summaries and remove blockers.
• Minimum Experience: 10+ years
• Minimum Education: Bachelor's Degree

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

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