Job DescriptionRegional Service Manager (Multi-Site:
Chicago, IL or
Indianapolis, IN)
Location Options: Chicago, IL | Indianapolis, INCompensation & Benefits- Salary Range: $105,000 - $120,000 annually
- Bonus: 5% Annual Incentive (OAIA)
- 401(k): 5% company match
- Paid Time Off: 88 hours to start, up to 168 hours with tenure.
- Holidays: 7 paid annually
- Travel Benefits: $55/day per diem + lodging for approved travel
Additional Perks- Company-issued phone and tablet
- Annual boot allowance
- Comprehensive medical, life, and disability insurance
- Corporate discounts (via ADP)
- Ongoing technical training and leadership development
- Career advancement and relocation opportunities
About the RoleThe Regional Service Manager leads a team of commercial HVAC service technicians across a designated regional footprint. This role is responsible for driving operational performance, ensuring service excellence, and maintaining strong client relationships while leading a high-performing team.
Key ResponsibilitiesLeadership & Team Development- Lead, coach, and develop a team of technicians to drive engagement and performance.
- Manage hiring, evaluations, and compensation planning.
- Provide ongoing feedback, training, and performance support.
- Ensure compliance with safety and regulatory standards.
Operations Management- Oversee dispatch and service scheduling to meet service-level expectations.
- Manage preventative maintenance programs and service delivery.
- Review service work and invoices for accuracy and efficiency
- Monitor budgets and optimize resource allocation.
- Analyze workflow and implement continuous improvement initiatives.
- Partner cross-functionally to resolve issues and enhance service delivery.
- Manage inventory to support operational needs.
Required Qualifications- Associate degree or equivalent experience
- 5+ years of leadership experience in commercial HVAC or field service operations
- Proven experience managing teams of technicians.
- Strong understanding of HVAC systems and service operations
- Excellent communication, leadership, and problem-solving skills
- Ability to build strong client and internal relationships.
- Proficiency with Microsoft Office and field service systems
- Self-directed with strong organizational skills
Preferred- Technical certifications or specialized training in HVAC or related field
Work Environment & Travel- Travel Requirement: Up to 25% within assigned region
- Valid driver's license required.
- Ability to travel to job sites, client locations, and team meetings.
- Reasonable accommodations provided as applicable.
Apply TodayIf you're ready to lead a high-performing team and elevate service operations in a dynamic, multi-site environment, apply today to join BGIS as a Regional Service Manager in Chicago or Indianapolis.
For more information or to apply, visit our careers page or contact our HR team. Let's build something extraordinary together!
