Role OverviewAs a Pre-Sales Engineer, you will play a critical role in helping prospects and customers understand the value of Sinequa and how it can solve their most critical challenges.
You'll be part of a collaborative, high-energy team that values curiosity, ownership, and continuous learning.
You will partner closely with Sales Managers to guide organizations through their evaluation journey - from initial discovery to technical validation.
You will lead product demonstrations, manage proof-of-concept cycles, and provide expert guidance on how to tailor the product - including RAG, agents, and workflows - to meet specific business needs.
You are both a technical expert and a trusted advisor. You seamlessly bridge the gap between business and technology, translating customer requirements into impactful solutions and ensuring a smooth path to adoption.
Key ResponsibilitiesSolution Design and Customization:- Engage with prospects to gather technical and business requirements during discovery sessions.
- Configure and customize the product - including AI/NLP models, data connectors, and Generative AI workflows - to align with customer requirements and maximize business value.
- Adapt and extend the out-of-the-box user experience (UX/UI) to meet specific project needs.
- Configure and present tailored demos and proof-of-concepts that showcase the value of our technology and reflect prospective use cases.
- Advise prospects on best practices for enterprise search, AI usage, and data access strategies.
Technical Expertise:- Serve as a subject matter expert on Sinequa's product, security standards and integration capabilities.
- Articulate technical benefits and capabilities of the product in alignment with customer use cases.
- Understand and interpret customer data environments (on-prem and cloud) to ensure seamless integration and adequate enrichment of content.
- Provide technical input during RFP/RFI processes and respond to prospect questionnaires.
Client Engagement:- Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders, from engineers to C-level executives.
- Lead technical workshops and Q&A sessions to educate clients and deepen their understanding of the product.
- Lead technical pre-sales activities such as product demos and proof-of-concept (POC) cycles, tailored to customer industries and use cases.
- Act as a trusted advisor throughout the technical evaluation process.
Collaboration:- Partner with Sales Managers to support complex, multi-stakeholder deal cycles, including technical discovery, solution design, and executive-level presentations.
- Collaborate closely with Customer Success and Operations teams to ensure successful deployments, meet SLAs, and deliver continuous value.
- Serve as the voice of the customer by working cross-functionally with Product, Engineering, and R&D to influence roadmap priorities, resolve issues, and advocate for feature enhancements.
Cross-Industry Adaptability:- Confidently tailor technical presentations and demos across diverse verticals.
- Manage multiple active opportunities at various stages of the sales cycle.
- Adapting to customer needs and fast-changing technical environments.
- Contribute to the evolution of our verticalized solutions in strategic industries such as private equity, legal, and consulting.
Key Skills and Qualifications- Bachelor's or Master's Degree from an accredited institution in a technical field (CS/IS/IT, Engineering)
- 5+ years of experience in an engineering / technical role
- Experience in a client facing role (internal or external customers) or strong desire to work closely with customers.
- Strong collaboration skills, with an understanding of the importance of timely and effective problem-solving.
- Excellent oral and written communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
- Ability to work in a fast paced, team environment.
- Technical curiosity and a hands-on mindset - Excitement for new technologies and understanding how things work under the hood.
- Ability to understand and troubleshoot code written in Angular and at least one backend language (e.g., C#, Java, or C++).
- Proficiency in SQL/NoSQL Databases.
- Comfortable navigating and understanding systems within the Microsoft ecosystem, including Windows and Azure Cloud Services.
Bonus Points- Experience with search engines, relevancy tuning, or large-scale indexing
- Familiarity with Generative AI tools, prompt engineering, or RAG (Retrieval-Augmented Generation)
- Background in legal, private equity, M&A or consulting is a plus
- Experience configuring or demonstrating AI Assistant functionality
- Proficiency in French
Why Join Sinequa by ChapsVision?- Opportunity to be part of a small team opening the North American market for ChapsVision
- Be a key contributor to our go-to-market movement, with visibility and impact
- Work on a strategic solution at the forefront of AI, search, and digital workplace transformation
- Fast-growing, innovative environment with career advancement opportunities
- Competitive salary structure with strong earning potential
- Generous PTO, health benefits from date of hire, 401(k) employer match, wellness and commuter benefits, and more
Division ChapsVision US Department Global Sales & Marketing Locations United States Remote status Fully Remote
