Fairstone Financial Inc.

Regional Sales Director - Western Canada

Fairstone Financial Inc.$110K — $120K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Economics, or equivalent required.
  • 8-10 years of experience in mortgage sales with strong knowledge of mortgage lending.
  • Strong organizational and time-management skills alongside analytical and problem-solving skills.
  • Experience in sales and business development along with coaching and mentoring.
  • Excellent interpersonal skills for building relationships and listening to team members.
  • Ability to motivate and engage a collaborative team environment.
  • Strong written and verbal communication skills with professional maturity.

Responsibilities

  • Lead and mentor a team of Mortgage Professionals to achieve regional objectives.
  • Review team performance and identify necessary training to enhance skills.
  • Foster a collaborative and customer-focused team culture while meeting compliance requirements.
  • Analyze performance reports to track progress against established goals.
  • Price mortgage applications above manager limits and resolve any unique scenarios.
  • Establish solid relationships with brokers through routine visits and communication.
  • Market financial products within assigned territory to generate new sales opportunities.

Benefits

  • Recognized as a Great Place to Work Canada 2025 and one of Montreal's Top Employers 2025.
  • Hybrid work model providing flexibility for work-life balance.
  • Generous vacation policy plus six wellness days for employee well-being.
  • Robust health and dental coverage, alongside virtual healthcare.
  • Up to 7% employer match in Group Retirement Savings Plan.
  • Discounts through WorkPerks and perks like gym memberships and Toronto Bike Share.
  • On-site gym access available at London and Montreal offices.
  • Education Assistance Program and training offered through Fairstone Academy.
  • Parental leave top-up program to support new parents.
  • One paid volunteer day to support community causes.
Full Job Description
Join Home Trust as a Regional Sales Director - Western Canada, reporting to Cristie Smith, and be part of our talented and growing team!

About the role:

The Residential Lending business unit works directly with brokers and borrowers to offer a variety of solutions while providing outstanding service to our clients. As a key segment of Home Trust's business, our focus will remain on core residential products as we position ourselves for continued success. We drive business volumes consistent with our risk appetite, adhering to the Company's legislative and regulatory requirements, and supporting key business objectives to enhance employee engagement and capability while fostering a culture of respect, trust and integrity.

Responsible for developing and achieving group objectives within their identified region by enabling, coaching and mentoring a team of Mortgage Professionals. This leadership role is also responsible for goal setting, training & development and creating a positive work environment where team members feel valued and are able to achieve established performance standards. This position will play an integral role generating new business with mortgage brokers. This position is integral to regional growth in securing key broker relationships while ensuring deals meet all required risk, credit and compliance standards established by the Company.

Leadership & Regional Operations
  • Lead by example and provide on-going mentoring and coaching to all team members, both individually and in groups
  • Review team performance and identify training needs
  • Foster a team environment focused on achieving all branch objectives and goals in support of the business
  • Strive for excellence in reinforcing a strong customer focused and sales focused culture, while adhering to all prescribed compliance requirements
  • Create, maintain and analyze routine performance and progress reports against goals
  • Price applications in excess of Manager or Team Lead limits and offer resolution in unique situations
  • Liaise between teams, brokers and internal departments
  • Conduct routine visits to identify, develop and maintain solid relationships and a strong presence with brokers and their referrals


Business Development
  • Market HTC's wide range of financial products to generate new sales
  • Prospect assigned territory for new business; Recognize cross-sell/up-sell opportunities


Sales Strategy Development
  • Develop, implement and monitor reports and statistics to increase market share within assigned territory and identify strategies to achieve organizational and regional sales and profitability objectives
  • Liaise with originations management team to identify and recommend opportunities
  • Promote on-going education and awareness of quality and compliance within the broker community
  • Remain current on all related HTC services and offerings, latest market trends, participate in industry events and share knowledge in order to secure competitive advantage


Risk and Compliance
  • Ensure all brokers possess appropriate and current provincial license; Evaluate and analyse documentation supplied by client and broker to ensure its authenticity and compliance with all aspects of Home Trust Company's policies and guidelines per delegated authority matrices and applicable compliance obligations including underwriting policies and lending guidelines, Privacy, Anti-Money Laundering/ Anti-Terrorist Financing and internal Anti-Fraud Policy requirements
  • File Unusual Transaction Reports as applicable to fulfil individual employee obligations to detect and deter financial crimes activity


What we're looking for:
  • Bachelor's degree required in Business, Economics or equivalent
  • Min 8-10 years in mortgage sales with strong understanding of mortgage lending
  • Strong organizational, time-management, analytical skills and strong problem solving skills
  • Sales and Business Development, coaching and mentoring experience
  • Excellent interpersonal relationship building and listening skills
  • Motivates and engages others through fostering a collaborative team environment
  • Excellent written / verbal communication and professional maturity


What you'll love about working here:
  • Award-Winning Culture: We're proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal's Top Employers 2025 by Canada's Top 100 Employers.
  • Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
  • Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
  • Compensation Package: Competitive base salary plus an annual incentive bonus tied to performance.
  • Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
  • Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
  • Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
  • On-Site Fitness: Gym access at our London and Montreal offices.
  • Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
  • Family Support: Parental leave top-up program to help you during life's big moments.
  • Community Impact: One paid volunteer day to give back to causes that matter to you.
  • For more information on who we are as an employer click here.


What you can expect - pay & process:
  • Expected base salary range is $110,000 - $120,000 , plus the opportunity to earn an annual incentive bonus tied to performance.
  • This posting is for an existing vacancy within our organization.
  • Artificial intelligence may be used in parts of the recruitment process.
  • All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.


If what you read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you become selected for first stages of the interview process.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Time Type:
Full time

Job Type:
Permanent

About Fairstone Financial Inc.

Fairstone Financial Inc. is a Canadian financial services company that provides personal loans, mortgages, and other financial products to consumers across Canada. The company was founded in 1923 and has since grown to become one of Canada's largest non-bank lenders, with over 200 branches and 2,000 employees. Fairstone Financial Inc. is committed to providing responsible lending practices and has implemented various initiatives to promote financial literacy and consumer protection. The company is also committed to sustainability and has implemented various initiatives to reduce its environmental impact.
Learn more about Fairstone Financial Inc.
Size
2,000 employees
Industry
Net Income
$50 million
5 Year Trend
+5%
Revenue
$200 million
NASDAQ

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