Utica Mutual Insurance Company

Regional Risk Management Manager-New York State and Northern New Jersey

Utica Mutual Insurance Company$135K — $185K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in safety, health, environmental, or engineering preferred.
  • 7-10 years of experience in risk control; preferably a Certified Safety Professional (CSP).
  • At least 5 years of direct management or supervisory experience.
  • Familiarity with underwriting risk assessment protocols and strategies.
  • Demonstrated ability to mentor and develop staff in risk management functions.

Responsibilities

  • Lead regional risk management staff to provide quality risk assessment services.
  • Manage loss control resources and ensure timely completion of risk management tasks.
  • Recruit, train, and coach staff to enhance risk assessment skills.
  • Provide technical consultation to internal teams and external stakeholders.
  • Identify loss reduction strategies and coach staff in proactive risk management.
  • Oversee service delivery to large accounts in collaboration with underwriting and claims.
  • Evaluate and ensure field performance meets quality standards.

Benefits

  • Comprehensive Medical and Prescription Drug Benefit.
  • 401(k) with Company contributions and Profit Sharing potential.
  • Tuition Assistance and support for professional designations.
  • Flexible Spending Accounts for medical and dependent care expenses.
  • Paid Volunteer Day and wellness programs.
Full Job Description
What you will do:

Lead and manage the regional Risk Management function and staff in a manner that delivers high quality risk assessment, risk reduction and risk consulting services to policyholders and prospective customers in accordance with company policies and procedures.
  • Manage loss control workload and RMS internal and external (vendor) resources and ensure RMS work is completed in a timely and professional manner in accordance with department work types, standards and protocols.
  • Recruit, staff and train field RMS staff in assigned region within departmental requirements and guidelines.
  • Coach, train and facilitate the completion of high quality thorough underwriting risk assessment surveys in accordance with department protocols. Advance staffs' risk assessment core property and liability skills; assist staff with more technically challenging risk assessments via joint travel, mentoring and documented feedback.
  • Provide technical consultation to other departments, policyholders and producers.
  • Identify and facilitate delivery of targeted loss reduction work to accounts within the region. Coach and mentor staff in identification of incident and accident root causes, key loss exposures and taking corrective action to reduce losses and improve account profitability.
  • Oversee and direct delivery of risk management services to large accounts in region by collaborating with underwriting, claims and regional leadership on delivery of large account services.
  • Evaluate field performance in terms of the quality and quantity of work being performed via joint risk visits and documented RMS work reports and letter quality reviews.
  • Lead the delivery of high quality and professional services to internal and external stakeholders including underwriting, agents and policyholders through:
    1. Timely, quick and professional responses to customer and stakeholder inquiries,
    2. Advancing staff's ability to effectively communicate RM products and services to customers,
    3. Responding to customer questions and complaints in a timely and effective manner, and,
    4. Collaborating with claims large account service initiative.
  • Collaborate and maintain good relationships with regional underwriting, claims and marketing departments.
  • Administer and control the salary, travel, equipment and expense budgets for regions.
  • Advance direct reports, agency partners, clients and internal peers understanding of Risk Management services and value add that we offer, by facilitating: Development and delivery of RM Capability presentations for producers and/or quarterly RM workshops for producer clients, sharing success stories and responding to customer inquiries in timely and professional manner.

This position will service New York State and Northern New Jersey.

What you will need:
  • Bachelor's Degree in safety, health and environmental or engineering strongly preferred or equivalent experience.
  • 7-10 years in the risk control field; preferably, a Certified Safety Professional (C.S.P.) and/or with the Associate in Loss Control management or the Associate in Risk Management designation. At least 5 years direct management or supervisory experience.

Salary:$135K - $185K

The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.

Benefits:

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:
  • Medical and Prescription Drug Benefit
  • Dental Benefit
  • Vision Benefit
  • Life Insurance and Disability Benefits
  • 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
  • Health Savings Account (HSA)
  • Flexible Spending Accounts
  • Tuition Assistance, Training, and Professional Designations
  • Company-Paid Family Leave
  • Adoption/Surrogacy Assistance Benefit
  • Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
  • Student Loan Refinancing Services
  • Care.com Membership with Back-up Care, Senior Solutions
  • Business Travel Accident Insurance
  • Matching Gifts program
  • Paid Volunteer Day
  • Employee Referral Award Program
  • Wellness programs
  • Personal Insurance Discount

Additional Information:

This position is a full time salaried, exempt (non overtime eligible) position.

As part of our hiring process, candidates who have accepted a formal offer must be willing to undergo a comprehensive background check and drug screen; additional screening for credit or MVR may be required for some positions.

Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.

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About Utica Mutual Insurance Company

Utica Mutual Insurance Company is a property and casualty insurance company that provides a range of insurance products to individuals and businesses. The company was founded in 1914 and is headquartered in New Hartford, New York. Utica Mutual Insurance Company is a subsidiary of Utica National Insurance Group, a mutual insurance holding company. The company has a strong financial position and is committed to providing excellent customer service.
Learn more about Utica Mutual Insurance Company
Size
1,000 employees
Industry
Net Income
$50 million
5 Year Trend
+2%
Revenue
$500 million
NASDAQ

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