Ecolab

Regional Operations Manager - Global High-Tech

Ecolab$142K — $213K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Science, Engineering, or related field
  • 5 years of relevant industrial work experience
  • Proficiency in Microsoft Office Suite and cloud-based storage
  • Willingness to travel overnight as needed
  • Valid driver's license required

Responsibilities

  • Foster a culture of safety within the portfolio
  • Maintain and report safety statistics for Corporate Account Managers
  • Ensure execution of Statements of Work across all sites
  • Standardize service offerings and documentation across the portfolio
  • Engage in site cadence calls with account personnel
  • Drive innovation trials and document value projects per site
  • Manage customer satisfaction metrics and supplier scorecard performance

Benefits

  • Comprehensive and competitive insurance plans
  • 401(k) retirement plan with company matching
  • Paid time off and holidays
  • EmployeeStock Purchase Plan
  • Career development and training opportunities
Full Job Description
Nalco Water, an Ecolab Company, is seeking a Regional Operations Manager to join our Global High-Tech division supporting our data center and microelectronics customers. As a Regional Operations Manager, you'll be responsible for working with Corporate Account Managers (CAMs) and Field Sales & Service teams to support select Data Center accounts in the areas of Safety, Retention/Growth, Value & Team.

What You Will Do:
  • Foster safety culture within portfolio with messaging/recognition
  • Develop/maintain safety stats for CAM utilization
  • Ensure SOW execution across all sites in portfolio while streamlining and standardizing our offering (service, compliance, commercial interaction, documentation)
  • Normalize usage of Nalco Water developed digital tools across portfolio in account activity (E3D, WQI, AI, Water Watch, etc.) where applicable
  • Develop / administer customer specific training platform for new account personnel
  • Engage in site cadence calls across corporate account portfolio
  • Drive innovation trial work at selected sites
  • Contribute to corporate account business reviews from operations perspective
  • Create / maintain relationships with key portfolio contacts
  • Understand customer satisfaction scoring metrics and ensure "supplier scorecard" for Nalco Water contracted services is maximized > 90% for retention activities
  • Collaborate with field associates to drive and help achieve the annual specified Total Value Delivered (TVD) goal for portfolio
  • Ensure every customer site within portfolio has at least 1x value project implemented/documented
  • Create sense of "community" amongst field level associates that support the portfolio
  • Support internal portfolio cadence calls to communicate and drive field level initiatives


Position Details:
  • Must be located within 20-miles of Phoenix, Arizona or willing to relocate to be considered


Minimum Qualifications:
  • Bachelor's Degree in Science, Engineering, or a related discipline
  • 5 years of relevant, direct/adjacent industrial work experience
  • Proficiency in Excel, Word, PowerPoint, Cloud Based File Storage, Email Communication
  • Willingness to travel overnight to customer sites/meetings dependent upon need and scheduling
  • Position requires a current and valid driver's license


Physical Demands:
  • Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
  • Conduct site walks <= 3 miles
  • Climb vertical ladders
  • Lift and carry 25lbs. short distances


Preferred Qualifications:
  • Professional team leadership / managerial experience


Annual or Hourly Compensation Range
The total Compensation range for this position is $142,100-$213,200 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

About Ecolab

Ecolab provides comprehensive solutions, data-driven insights, and personalized service to customers in the food, healthcare, hospitality, and industrial markets in more than countries to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability.

Ecolab Careers

Join Ecolab's dynamic team today and be part of a global leader in water, hygiene, and infection prevention solutions. At Ecolab, we are committed to advancing technologies and driving innovation that makes the world cleaner, safer, and healthier.

Work You’ll Do

At Ecolab, you will find job opportunities that promise robust growth and development in a culture that fosters leadership, innovation, and diversity. Our team is composed of over 48,000 dedicated professionals who lead the industry in delivering efficient solutions and services to our customers worldwide.

Professional Growth and Development

Embark on a career path that empowers your ambition. Ecolab offers a myriad of career advancement opportunities supported by comprehensive training programs and professional development courses. Our commitment to your growth is paralleled by our dedication to innovation and excellence in every aspect of our business.

Inclusive and Supportive Culture

Ecolab’s culture thrives on teamwork, respect, and diversity. We believe in creating an inclusive environment that values each individual’s unique background and perspectives. Diversity training and leadership programs are integral parts of our commitment to fostering an inclusive workplace.

Internship and Employment Opportunities

Whether you're starting your career or looking to make a change, Ecolab offers a range of employment and internship opportunities that can help you harness your skills and achieve your professional goals. Our hiring process is designed to be transparent and engaging, ensuring that all candidates are given the opportunity to showcase their strengths.

Benefits and Networking

Joining Ecolab means more than just employment; it’s an opportunity to be part of a global network of industry leaders and innovators. Our employees enjoy competitive benefits, including health, life, and dental insurance, retirement plans, and paid time off. We also encourage our team to connect and collaborate through various professional networking events.

Explore Job Opportunities

Are you ready to make a significant impact? Explore the various positions available at Ecolab, from entry-level roles to executive positions. Tailor your resume and prepare for interviews with our career experts who are here to support you every step of the way.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players.

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Learn more about Ecolab
Size
47,000 employees
Market Cap
$41 billion
Industry
Net Income
-$1.2 billion
Founded
1923
5 Year Trend
-0.6%
Revenue
$11.7 billion
NASDAQ

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