5-7 years of experience in operational management and employee engagement
Proven success in coaching and developing teams at multiple levels
Strong analytical skills with expertise in productivity metrics
Familiarity with change management practices and process improvement methodologies
Experience with SAP software or similar technology systems
Excellent communication, presentation, and influencing skills
Responsibilities
Develop high-performance culture by motivating and engaging employees
Manage and execute regional operational initiatives and strategic company projects
Oversee change management and implementation of process improvement projects
Provide on-site support and coaching to warehouse management teams
Assist with policy execution and troubleshoot customer service issues
Expand expertise in technology and improve collaboration across departments
Perform additional duties as necessary
Benefits
Opportunities for professional development and growth
Collaborative work environment that promotes open communication
Engagement in strategic initiatives with company-wide impact
Strong focus on employee retention and satisfaction
Access to leadership training and development programs
Full Job Description
Essential Functions:
Develop a culture of high performance and employee engagement by inspiring, developing, and motivating internal talent. Facilitate good discussions with employees in order to understand their professional goals and aspirations. Create an environment of open communication that fosters upward feedback and suggestions. Make well informed decisions, demonstrate initiative, exhibit autonomy and execute on organization initiatives. (Measure by Employee Engagement and Retention).
Manage regional operational initiatives, including ownership of company-wide strategic initiatives, pilots and rollouts within the region. Provide guidance and feedback to Warehouse and Sr. Management on operational initiatives. Coach, train, and develop warehouse management through informal interaction and formal written development plans in alignment with strategic initiatives.
Oversee change management and implementation of process improvement projects within their region. Review and monitor process improvement projects to ensure successful execution and sustainability.
Provide assistance to warehouse management through on-site visitation and interaction with operational personnel based on analysis of productivity and operational performance measures of individual plants.
Assist warehouse management with execution of policies, processes, and customer service standards that meet the needs of all internal and external customers. Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.
Business Acumen & Interactions - Continue to expand skill set and demonstrate expertise in the area of technology and use of SAP in order to excel in core job functional areas. Gain an understanding of the interrelations in other areas of the business and how they connect with warehouse operations. Link that understanding to improve interactions with other departments and warehouse operations. Continue to expand communication, presentation and influencing skills in order to engage other
