Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the
North Chicago market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.
What You'll Do- Lead Market Operations
- Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
- Support P&L for your market, ensuring strong financial and operational performance
- Act as an escalation resource and problem-solver for operational and clinical challenges.
- Mentor and Develop Team
- Recruit, mentor, and grow a team of center-level staff
- Oversee staffing, scheduling, and payroll, driving productivity and accountability
- Foster a collaborative, patient-centered culture focused on continuous improvement
- Drive Operational Excellence
- Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.
- Support the launch and operational success of new infusion centers.
- Grow Patient Volume
- Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
- Build and maintain strong relationships with key referral sources and vendor partners.
- Stay Ahead of the Industry
- Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.
What We Are Looking For- Bachelor's Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
- Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
- Experience managing a P&L and leading clinical and administrative teams.
- Proven ability to drive operational excellence while delivering exceptional patient experiences.
- Strong interpersonal, communication, and organizational skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
- Join a national leader committed to raising the standard of care in the outpatient infusion space.
Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus,401(k), health benefits.
Chicago Area Pay Range
$103,500-$120,750 USD
Benefits We Offer- Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security.
- Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan - Secure your future with a competitive company match.
- Disability Coverage - Voluntary short-term and long-term disability plans to protect your income.
- Fertility and Family Support - Resources and benefits designed to support fertility care and family planning.
- Life and AD&D Insurance - Financial protection for you and your loved ones.
- Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being.
- Education Assistance - Tuition reimbursement and certification support to help you grow in your career.
- Continuing Education - Access to a CEU library for ongoing professional development.
- Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about.
- Employee Referral Bonus - Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
