Job Type
Full-time
Description
Position SummaryThe Regional Operations Director is a leadership role responsible for overseeing the strategic and operational management of multiple outpatient clinics within an assigned market. This position ensures the delivery of high-quality patient care while maintaining operational efficiency, regulatory compliance, and financial performance across all clinic locations. The role requires a dynamic leader who can drive performance improvements, foster a culture of excellence, and support the organization's mission to provide exceptional healthcare services.
This position oversees our Southern California and Orange County clinic operations, including Commerce, Downtown Los Angeles, Gardena, Lakewood, La Mirada, Paramount, Santa Fe Springs, Wilmington, Anaheim, Huntington Beach, Irvine, Oxnard, Thousand Oaks, Glendale and Mission Hills.
Compensation: Starting compensation range is $120,000.00-$140,000.00 annually + bonus opportunity. Exact compensation may vary based on skills, experience, and location.
Responsibilities- Develop and execute regional business plans enabling profitable growth within assigned geography
- Provide oversight and management of Area Directors and their respective clinic locations (3-8 sites)
- Manage regional budgets including revenue forecasts, expenses, and resource allocation
- Lead and develop Area Directors and clinic managers through coaching, goal setting, and performance management
- Ensure compliance with federal, state, and regulatory requirements across all locations
- Partner with sales and marketing to identify growth opportunities and drive business development
- Analyze operational systems and implement process improvements for efficiency
- Maintain high standards of patient care quality and satisfaction across region
- Resolve complex operational issues and manage stakeholder relationships
- Represent region at professional meetings and maintain industry relationships
- Lead change initiatives and communicate corporate vision to drive staff engagement
- Track performance metrics and report results to senior leadership
- Performs other job-related duties as assigned.
Requirements
- Bachelor's degree in Business, Healthcare Management, or related field required
- 7-10 years progressive healthcare management experience required
- Multi-site outpatient management experience required
- Occupational health background strongly preferred
- Demonstrated P&L responsibility and regulatory compliance experience
- Ability to travel within assigned region up to 50% of the time
- Valid driver's license and reliable transportation
- Interaction with patients, staff, and external stakeholders in potentially challenging situations
- Flexible hours to cover regional operational needs
- Standard office physical demands including computer work and occasional lifting up to 25 pounds
- Occupational health or outpatient facility background strongly preferred
- Medical/clinical certification (MA, LVN, RN) strongly preferred
- Healthcare management certification preferred
Benefits- Comprehensive benefits package, including medical, dental, vision, life, and disability insurance
- 401(k) plan with employer match
- Paid time off and company-paid holidays
- Excellent work-life balance with no required nights, weekends, or holidays
