ResponsibilitiesThe Regional Life Guidance Director provides support to Life Guidance (LG) communities and teams. This individual ensures quality care and services are provided to Life Guidance residents with respect to maintenance, housekeeping, culinary, care, and programming/activities.
- Evaluate sales and community operations of the entire Life Guidance Neighborhood, including maintenance, housekeeping, first impressions, culinary, care, staffing, and programming/activities.
- Partner and provide ongoing feedback on Life Guidance programs, including national initiatives for LG.
- Optimize all programming opportunities while also maintaining positive teamwork and results between Engage Life and Life Guidance teams.
- Assist in the training of new Life Guidance staff in all functional areas of the Neighborhood.
- Ensure that all assigned communities follow Life Guidance policies and practices related to all functional areas.
- Ensure that program standards are being met in all functional areas.
- Support and coach community Life Guidance staff in assigned communities to ensure the below items are being met:
- A well-rounded calendar of events (both structured and unstructured) is being created and administered that is filled with a variety of programs, events, and activities that are person-centered and align with company expectations.
- LG Neighborhood is safe and secure, and everything is in good operating order.
- LG Neighborhood is kept clean, neat, and offers a good first impression.
- There is a positive dining and snack experience that meets the nutritional needs of the residents with exceptional service.
- Appropriate care is provided to residents.
- Ensure LG neighborhoods are properly storing and securing all chemicals.
- Ensure neighborhoods are following chemical safety standards and expectations.
- Provide support and accountability for Employee Satisfaction, Customer Satisfaction, Life Guidance Quality Enhancement, and sales results for all assigned communities.
- Partner and support training LG staff on tour and sales standards.
- Collaborate with Engage Life for program development and program support.
- May perform other duties as needed and/or assigned.
Qualifications- Bachelor's degree in gerontology, behavioral health, social work, recreation, fitness, or related field. Master's degree preferred.
- Dementia certification preferred.
- At least four (4) years of leadership experience with Memory Care / Dementia. Past experience programming for independent, assisted living, and dementia care is a must.
- Knowledge of and experience in the maintenance, housekeeping, nutritional, and care needs of seniors in a Memory/Dementia environment.
- Multi-site and supervisory experience with program planning.
- Experience rolling out, training, and implementing new programs.
- Strong computer skills.
- Compelling presentation and training skills.
- Must be organized, deadline-driven, results-orientated, creative, and enterprising, and have strong sales skills.
- Will be required to travel 80% of time on behalf of Company. Travel time is subject to change based on business needs.
- Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
- Must possess a valid driver's license.
- Must satisfactorily meet and be in compliance with Company Motor Vehicle Policy standards and Travel policy.
