The Regional Manager is responsible for overseeing the operations of retail stores within a specified region. This role involves managing store managers, ensuring sales targets are met, maintaining high standards of customer service, and driving overall business performance. The Regional Manager will develop and implement strategies to improve store performance, manage budgets, and ensure compliance with company policies and procedures.
Essential Duties: - Provide leadership and direction to store managers and their teams.
- Conduct regular store visits to assess performance and provide coaching.
- Develop and mentor store managers to ensure they have the skills and knowledge to succeed.
- Set and monitor sales targets for the region.
- Analyze sales data to identify trends and opportunities for growth.
- Implement strategies to drive sales and increase profitability.
- Ensure stores meet or exceed sales and performance goals.
- Ensure a high standard of customer service is maintained across all stores.
- Address customer complaints and issues in a timely and effective manner.
- Foster a customer-focused culture within the region.
- Oversee inventory management to minimize shrinkage and optimize stock levels.
- Manage regional budgets, expenses, and financial reports.
- Ensure stores are well-maintained, clean, and visually appealing.
- Recruit, hire, coach, and train store management
- Conduct performance evaluations and provide constructive feedback.
- Identify and address training and development needs within the region.
- Collaborate with the marketing team to develop and implement regional marketing strategies.
- Ensure effective execution of promotional activities and campaigns.
- Monitor the effectiveness of marketing initiatives and adjust strategies as needed.
- Ensure all stores comply with health, safety, and legal regulations.
- Conduct regular safety audits and inspections to ensure compliance.
- Implement and enforce loss prevention measures.
- Other duties as assigned
Qualifications: - A bachelor's degree is required, preferred in Business Administration, Management, or a related field.
- Minimum of 5 years of experience in retail or foodservice management, with at least 2 years in a regional or multi-unit management role.
- Strong leadership, team management, and coaching skills.
- Proven ability to drive sales and improve store performance.
- Excellent communication, written, and interpersonal skills.
- Ability to analyze data and make informed business decisions.
- Strong attention to detail, organizational, and problem-solving skills.
- Ability to travel frequently within the region. 50% travel.
Salary of $110,000 to $120,000 with annual bonus potential depending on competency, experience, qualifications and skills.Shamrock anticipates closing the application window for this job opportunity on or before December 31, 2026 
