Regional Manager of Provider Relations

KPH Healthcare Services

$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred
  • 5-7 years of experience in sales or healthcare marketing
  • Strong communication skills, both written and verbal
  • Proven ability to maintain professional relationships
  • Familiarity with Pharmacy and Health Care Services fields
  • Experience developing client outreach strategies
  • Ability to work independently and manage time effectively

Responsibilities

  • Visit medical practices to educate staff on services
  • Develop a system to identify prospective clients
  • Create and execute sales initiatives, including cold calls
  • Maintain and expand professional relationships with healthcare providers
  • Communicate service issues to Facility Management
  • Follow up on customer concerns and report outcomes
  • Deliver requested customer service programs, such as training

Benefits

  • Conduct daily travel to various locations
  • Participate in business and management conferences as needed
  • Opportunity for professional training and development
  • Engage with diverse healthcare professionals
  • Work within budgetary guidelines for sales
  • Follow compliance with drug testing and monitoring policies
  • Potential for involvement in innovative health service programs
Full Job Description
Overview

Travel: Daily travel required. Limited overnight travel required. Attendance at various business and management conferences may be required.

Scope of Responsibilities: Responsible for sales initiatives and prescriber outreach. Assists in the training and development of subordinate staff, meeting completion dates, interpreting and ensuring consistent application of organizational policies. Relies on experience and professional judgment to plan and accomplish assigned tasks and goals.

Responsibilities

Job Duties:
  • Visit doctor's offices and other practices to educate them on Noble Health Services and our patient care programs and services
  • Responsible to develop a system to effectively, and continually identify prospective new clients
  • Develop appropriate sales initiatives, including cold calls, direct mail, phone/internet contact, and office visits
  • Maintains and develops professional relationships with doctors and others in the health service professions
  • Provide communication, written and verbal, to Facility Management about service concerns and issues at the various customer locations
  • Maintain consistent follow through on all reported customer concerns and report to management
  • Provide various customer service programs as requested (i.e. training, in-services)
  • Responsible to maintain an awareness of developments in the Pharmacy and Health Care Services fields that relate to job responsibilities and integrates them into own practice
  • Maintains confidentiality regarding all patient information
  • Facilitates communication between professional staff and pharmacy personnel
  • Assists in meeting or exceeding budgetary sales guidelines and operating the pharmacy within said guidelines
  • Interface with various auditors and outside agencies, as needed
  • Responsible for completing all mandatory and regulatory training programs
  • Perform other duties as assigned


Qualifications

Education:
  • BS preferred


Special Conditions of Employment:
  • Drug test
  • Initial and continuous exclusion and sanction/disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position

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