RadNet

Regional Manager of Clinical Applications - Radiologist Support

RadNet • $130K — $160K *
New York, NY 10025In-Person
Healthcare
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare, clinical, life sciences, information technology, or related field.
  • Technologist background with cross-sectional imaging experience or IS Professional background.
  • 10+ years of RIS/PACS/Report Generation experience with management experience preferred.
  • Proficient in total workflow review.
  • Outstanding communication skills for interactions at all organizational levels.
  • Self-motivated with an ability to work well with Radiologists and operational leadership nationwide.
  • Experience leading teams through various projects.

Responsibilities

  • Coach, mentor, and support fellow Clinical Applications Specialists.
  • Collaborate with various teams to assess and meet functional needs concerning Clinical Applications and Radiologist Support.
  • Monitor and resolve service tickets and issues related to Clinical Applications and Radiologist workflows.
  • Coordinate new and refresher training for Radiologists.
  • Ensure regional coverage for support availability.
  • Lead and assist in projects and initiatives across regions and affiliates.
  • Advocate for system enhancements and collaborate with relevant teams on development ideas.

Benefits

  • Comprehensive Medical, Dental and Vision coverages.
  • Health Savings Accounts with employer funding.
  • Wellness dollars offered.
  • 401(k) Employer Match available.
  • Free services at imaging centers for you and your immediate family.
Full Job Description
Responsibilities

You Will:
  • Coach, mentor, guide and support fellow Clinical Applications Specialists.
  • Collaborate with Clinical Applications Specialists, IT Operations, Operational & Radiologist Leadership, and other partners to assess and deliver on the functional needs of the business concerning Clinical Applications and Radiologist Support.
  • Monitor, assist with, resolve or escalate issues where appropriate, service tickets, and projects pertaining to Clinical Applications and Radiologist workflows.
  • Coordinate new/refresher Rad Trainings.
  • Coordinate regional coverage to ensure support availability in the region.
  • Track problems and work towards their resolution.
  • Lead direct projects in the region as well as participate/assist in projects/initiatives in sister regions and affiliate companies.
  • Ensure service levels stay within the expected range.
  • Maintain local relationships with Medical Directors, Radiologists, and Radiology Managers.
  • Model behavior of Clinical Application support position and develop skills of other team members.
  • Collaborate with local IT Ops on local projects/issues and bring in appropriate Rad support team members within their regions.
  • Advocate for radiologist-related system enhancements and collaborate with the Clinical Systems and PACS teams to insert ideas into the development cycle.
  • Maintain Radiologist Support & Radlink Escalation Resource for IT Ops.
  • Coordinate and maintain Rad Workflow and functionality testing for Clinical System Upgrades.
  • Troubleshoot and resolve customers' complex technical problems.
  • Stay acquainted with clinical systems (RIS, PACS, report generation, and advanced visualization solutions) related to radiologists' workflow (including new viewers).
  • Go-Live/New System Implementation coordination and support as needed.

If You Are:
  • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
  • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
  • You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:
  • Bachelor's degree in a healthcare, clinical, life sciences, information technology, or related field.
  • Must have a Technologist background with cross-sectional imaging experience OR an IS Professional background.
  • 10+ years of RIS/PACS/Report Generation experience required with prior management experience preferred.
  • Candidates must be proficient in total workflow review.
  • Outstanding communication skills and ability to work harmoniously with individuals at every level within the organization.
  • Must be self-motivated and able to work well with our Radiologists and various Operational leadership nation-wide.
  • Experience leading a team through various projects is required.

We Offer:
  • Comprehensive Medical, Dental and Vision coverages.
  • Health Savings Accounts with employer funding.
  • Wellness dollars
  • 401(k) Employer Match
  • Free services at any of our imaging centers for you and your immediate family.


Pay Range: $130,000.00 - $160,000.00 per year

About RadNet

RadNet, Inc. is the leading national provider of freestanding, fixed-site diagnostic imaging services in the United States based on the number of locations and annual imaging revenue. RadNet has a network of 332 owned and/or operated outpatient imaging centers. RadNet's core markets include California, Maryland, Delaware, New Jersey, New York and Rhode Island. In addition, RadNet provides radiology information technology solutions, teleradiology professional services and other related products and services to customers in the diagnostic imaging industry. Together with affiliated radiologists, and inclusive of full-time and per diem employees and technicians, RadNet has a total of approximately 8,000 employees.
Learn more about RadNet
Size
6,756 employees
Market Cap
$1.1 billion
Industry
Healthcare
Net Income
-$14.8 million
Founded
1984
5 Year Trend
+8.3%
Revenue
$1 billion
NASDAQ
RDNT
* Ladders Estimates

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