Full Job Description
The Regional Manager manages a designated team of field-based On Demand Clinical Educators (ODCEs).
What will you be doing?
- Demonstrate sound decision making and judgment in all operational, Compliance and Human Resources responsibilities.
- Support the team leadership in the operational execution of all program requirements as contractually required
- Take ownership and manage the day-to-day operations of the assigned ODCE team as key point person.
- As part of the ODCE management, occasional weekends and evenings may be required per program needs
- Ensure that all Project Key Performance Indictors (KPIs) are successfully being met/exceeded for their direct reports.
- Provide an ongoing assessment, to their line manager, of the assigned territory's outputs/needs utilizing available quantitative and qualitative evidence.
- Demonstrate a full working knowledge of program specific technologies e.g., Customer Relationship Manager (CRM) system, reporting dashboards, and any other as applicable to the program.
- Support the program leadership or designee with the creation and maintenance of client/Inizio requested reports.
- Prepare and confirm accuracy of all regionally generated reports, spreadsheets, and correspondence prior to distribution.
- May be required/requested to provide operational cover to the program Client Account Director/Manager during planned and/or unplanned absences, as directed by Patient Solutions Senior Leadership.
- Provide clear and effective communication to the assigned direct reports including but not limited to ongoing client/program/Inizio Initiatives, Requirements , Changes/Enhancements, As requested by the Client Account Director, Field, Client Account Manager, Field and or Senior Inizio leadership
- Conduct and document regular field visits with Clinical Educators including the completion of Field Coaching Reports (FCR) per Inizio / Client requirements
- Provide on-going coaching/performance management to direct reports
- Verify and validate project roster for any changes due to launch, realignment, transfers, up/downsizing, or any other operational changes
- Ensure direct reports have all appropriate equipment and technology to perform their role
- Participate, as requested, in client and/or Inizio's meetings to update progress and suggest positive solutions to specific issues and/or opportunities
What do you need for this position?
- Bachelor's Degree or equivalent work-related experience (BSN Preferred), Active RN required
- 2-3 years in field leadership/supervisory management experience
- Advanced communication skills
- Experience in identifying, hiring, training and developing talent
- Experience in Clinical Education and patient teaching environment
- Patient/provider product use, administration and/or injection training experience a plus
- Experience in a specified disease state/specialty preferred
- Must reside within 60 minutes of a major airport throughout the duration of the contract
- Valid Driver's License
- Proficiency in Excel, Word, Outlook
- Ability to travel up to 75% within assigned region
The base pay range for this position is $106K - $198K per year. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.