goPuff

Regional Manager I

goPuff$96K — $120K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of relevant experience in retail, supply chain, operations, consulting, or data-driven project management
  • Leadership experience over multi-location teams
  • Experience managing large onboarding programs effectively
  • Bachelor's degree in Business, Operations, Supply Chain, Management, STEM-related fields, or similar
  • Strong analytical skills coupled with the ability to motivate under tight deadlines
  • Proven problem-solving abilities in high-pressure situations
  • Excellent communication and organizational skills
  • Attention to detail paired with quick execution
  • Willingness to travel at least 90% of the time

Responsibilities

  • Support local general managers in daily operations management
  • Coach and develop team members for improvement and growth
  • Build a strong talent pipeline through performance management and succession planning
  • Track and analyze metrics to drive customer experience improvement
  • Ensure effective communication of local conditions to HQ leadership
  • Liaise between various departments for cohesive operation rollout
  • Directly involved in interviewing, hiring, and onboarding processes
  • Monitor and ensure sufficient staffing levels across sites
  • Assist in launching new sites within the territory
  • Serve as a dedicated regional leader for the territory

Benefits

  • Medical/Dental/Vision Insurance
  • 401(k) Retirement Savings Plan
  • HSA or FSA eligibility
  • Long and Short-Term Disability Insurance
  • Fitness Reimbursement Program
  • 25% employee discount & FAM Membership
  • Flexible PTO
  • Group Life Insurance
  • EAP through AllOne Health
Full Job Description
Gopuff is seeking a Regional Manager I to join the operations team. We are looking for a self-starting and entrepreneurial strong leader; to lead locations across the United States. The Regional Manager role is an intense and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a team of General Managers. Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.

What We Offer

  • Medical/Dental/Vision Insurance
  • 401(k) Retirement Savings Plan
  • HSA or FSA eligibility
  • Long and Short-Term Disability Insurance
  • Fitness Reimbursement Program
  • 25% employee discount & FAM Membership
  • Flexible PTO
  • Group Life Insurance
  • EAP through AllOne Health (formerly Carebridge)


Compensation

  • Gopuff pays employees based on market pricing and pay may vary depending on your location. The salary range below reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and market conditions. These ranges may be modified in the future. Exceptions may be made for exceptional individuals. For additional information on this role's compensation package, please reach out to the designated recruiter for this role.
  • This role is eligible for a discretionary annual cash bonus and participation in Gopuff's equity incentive plan.
  • Base Salary Range: $96,900 - $120,750


Qualifications

  • 10+ years of relevant experience in retail, supply chain, operations, consulting, or data-driven project management
  • Leadership and management experience required of multi-location teams
  • Demonstrated ability to manage large onboarding programs to train and onboard high performing employees
  • Degree in Business, Operations, Supply Chain, Management, Science, Technology, Engineering, Math, or a related field
  • Adept at analytical work and the ability to motivate others in a deadline-driven environment
  • Demonstrated ability to solve complex problems under pressure
  • Analytical and critical thinking ability
  • Strong communication and organization skills
  • Able to balance attention to detail with swift execution
  • Must be willing to travel at least 90% of the time


Responsibilities

  • Support your territory team of local general managers in their daily efforts to ensure that we have the proper direction for managing day-to-day operations
  • Coach and develop team members in your sites to continue to improve while preparing them to take on new roles and responsibilities
  • Develop a deep bench of talent by focusing on performance management and succession planning
  • Track daily/weekly/monthly/quarterly/annual metrics to measure success and develop strategies to improve the experience that we deliver to our customers
  • Develop and oversee upward reporting to ensure HQ leadership is connected to the field
  • Serve as the liaison between department rollout, local territory execution and other department leadership partners
  • Acquire top talent through direct involvement in the interview, hiring, and on-boarding process
  • Ensure your sites are operating at appropriate staffing levels and anticipate needs
  • Assist in the launch of new sites within your territory
  • Regionally-based leader dedicated to their territory


#LI-GOPUFF

About goPuff

Gopuff is a consumer goods and food delivery company operating in the United States and England. The company is headquartered in Philadelphia and operates in over 650 US cities through approximately 500 microfulfillment centers as of October 2021. It also operates in a handful of cities in England, following the 2021 take over of 'Fancy', a similar service formerly headquartered in Newcastle upon Tyne. As of July 2021, the company was valued at $15 billion.
Learn more about goPuff
Industry
Founded
2013

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