We’re looking for an industry expert who can be the bridge between SKIP and our Restaurant partners for collaboration, mutual growth and long-term success. You will be responsible for driving strong relationships with independently owned restaurant partners in Alberta. 

We are looking to foster long-term partnerships with our restaurant partners whilst learning how to provide more added value . More and more brands each day, both independent and national chains, choose to deliver with Skip. With your passion for building a team, driving results, and developing others, you’ll help us continue to expand our reach while setting our partners up for success. 

Location: Calgary/Edmonton/Winnipeg

Reporting to: Associate Director, Key & Strategic Account Management 

• Develop and communicate network best practices in collaboration with your partners and internal team.

• Lead employees using a performance management and development process that provides an overall context to encourage employee contribution. 

• Develop strong working relationships with a variety of internal stakeholders in a proactive and professional manner, advocating for cross-team collaboration to deliver on growth strategies.

• Lead employees to meet the organization’s expectations for productivity, quality, continuous improvement, and goal accomplishment

• Analyze insights to monitor the success of partnerships and optimize tactics based on data-driven findings. Create data visualization and present findings to our partners.

• Track partnership performance and deliver accurate results to internal stakeholders

• Build and maintain strong and lasting partnerships with Restaurant partners.

• Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

• Post Secondary degree or diploma in Business Administration or related field.

• 5+ years of related experience is preferred eg. Team Leadership, Account Management.

• Experience in the restaurant industry or retail management with an in-depth knowledge of operations and cost structures within these sectors considered an asset.

• Experience and ability to manage, train, cultivate and motivate talent within a fast-paced and growing environment.

• Proven track record of business development and collaborative account management.

• Strong project management, problem-solving, decision-making and negotiation skills

• Experience developing and executing on growth strategies to deliver on specific targets.

• Ability to communicate and work with cross-functional teams across all levels of the organization.

• Able to understand and communicate data, insights and trends.

• Highly organized; excels at planning and prioritizing tasks.

• Exceptional communication skills, additional languages considered an asset.

• Ability to understand complex systems.

• Detail-oriented, resilient, and adaptable.

• Have a great attitude and a proven self-starter.

• Thrive in a rapidly changing environment with high levels of ambiguity.

• Team Vibes: Thrive in a collaborative culture where your ideas matter.
• Tasty Perk: Enjoy a monthly Skip spend allowance – treat yourself!
• More Time Off: Generous PTO with a buy and sell program with up to 5 extra days!
• Family First: Up to 20 weeks top up for parental leave. 
• Premium Benefits: Flexible medical & dental insurance for you and your family.
• Keep Learning: Access world-class training resources to power your success.
• Perks Galore: Exclusive offers from Workperks from hundreds of top brands. 
• Future Funded: RRSP contributions with diverse investment portfolios.
• We’ve Got You: We’ve got you covered. Access paid sick time to care for yourself or your family when life happens & access to our well-being support programs.
• Digital Nomads: Family abroad or just want a change of scenery? Enjoy the freedom to work from almost anywhere in the world for 4 weeks a year.
• Career Growth: Fuel your personal and professional evolution through our dedicated mentorship, global mobility pathways, and a wellness-first culture rooted in true diversity and inclusion.

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