Regional Manager Commercial Cleaning - Startup Region (Western)

Office Pride

$80K — $85K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of operations leadership experience in facilities services or similar industries.
  • Proven experience in launching new accounts and managing multiple sites.
  • Ability to execute hands-on tasks while also engaging in strategic planning.
  • Strong customer relationship management skills with a focus on satisfaction.
  • Demonstrated budget management capability with a focus on quality and team performance.
  • Comfortable in a dynamic, fast-paced startup environment.
  • Excellent communication and problem-solving skills.

Responsibilities

  • Lead the successful startup of two major accounts.
  • Develop and maintain strong customer relationships.
  • Hire, train, and develop management and operational teams.
  • Ensure operations align with budget and labor expectations.
  • Maintain quality standards through inspections and accountability.
  • Collaborate with Business Development for growth opportunities.
  • Define and develop scalable operational systems as the region grows.
  • Identify improvements for efficiency and service quality.

Benefits

  • Weekly pay distribution.
  • Health, vision, and dental insurance.
  • 401K retirement plan options.
  • Access to a company van for business purposes.
  • Bonus eligibility after 6 months of employment.
  • Project work commission opportunities.
  • Free company apparel for employees.
Full Job Description
Job Skills / Requirements

Compensation: $80,000 - $85,000 base pay - Potential $90-$100k with bonuses and commissions

Benefits

  • Weekly Pay
  • Health, Vision, and Dental insurance
  • 401K Plan
  • Access to company van
  • Bonus eligibility within 6 months of start & territory minimum met
  • Project Work Commission
  • Free company shirts
  • Bonuses paid to team members who refer qualified applicants hired by us and businesses that become a customer.

About the Role

We are seeking a driven, hands-on Regional Manager to lead the launch and growth of a new startup region. This is a unique opportunity for a strong operations leader who enjoys building something from the ground up, developing teams, serving customers well, and partnering closely with Business Development to grow a region significantly over time.

The region will begin with two major account launches, and the Regional Manager will be responsible for ensuring those accounts are launched successfully, stabilized quickly, and positioned for long-term success. From there, this leader will help build the people, systems, customer relationships, and operational structure needed to grow the region over the next 3-5 years with the goal of expanding the region to 10x its starting size

This role is ideal for someone who can be hands-on during startup phases while also thinking strategically about scalable growth.

Key Responsibilities

  • Lead the successful startup and stabilization of two major new account launches.
  • Build strong customer relationships and ensure high levels of satisfaction and retention.
  • Hire, train, coach, and develop managers, supervisors, and frontline team members.
  • Ensure accounts are operating within labor, supply, and overall budget expectations.
  • Maintain strong quality standards through inspections, follow-up, communication, and accountability.
  • Partner closely with Business Development on new opportunities, site walks, customer transitions, and growth planning.
  • Support the sales-to-operations handoff to ensure new customers are set up for success.
  • Develop scalable operating systems, routines, and leadership structure as the region grows.
  • Identify opportunities to improve efficiency, margin, service quality, and customer experience.
  • Help grow the region significantly over the next 3-5 years, with a goal of expanding the region to 10x its starting size.

What We're Looking For

  • Strong operations leadership experience, preferably in facilities services, commercial cleaning, or a similar service-based industry.
  • Experience launching new accounts, managing multiple sites, or building teams in a growing market.
  • Ability to lead through both hands-on execution and strategic planning.
  • Strong customer relationship skills with a service-first mindset.
  • Proven ability to manage budgets, labor, quality, and team performance.
  • Comfortable working in a fast-paced, entrepreneurial, startup-style environment.
  • Strong communication, follow-up, and problem-solving skills.
  • Ability to partner with sales, operations, customers, and field teams to achieve results.

What Success Looks Like

Success in this role will be measured by successful account launches, customer retention, quality performance, budget control, team development, and profitable regional growth. The right leader will help establish a strong foundation, protect key customer relationships, and build a region capable of scaling significantly over the next several years.

Why This Role Matters

This is more than a maintenance role - it is a build-and-grow leadership opportunity. The Regional Manager will play a critical role in shaping the future of a new region, developing the team, supporting business growth, and creating long-term customer success.

INDOPRICHMOND

Additional Information / Benefits

Core Values

  1. Honor God
  2. Total customer satisfaction
  3. Always do what is right
  4. Go the extra mile
  5. Increase brand value
  6. Persevere with a servant's attitude
  7. Demonstrate honesty, integrity, and a hard work ethic
  8. Accountability to commitments
  • We want you to grow and succeed. Our promotion-from-within philosophy, combined with company growth, will provide you with those opportunities.
  • You are not just a number or an expense. You are an integral part of our team.
  • Part of our company's purpose is to enrich the lives of our team members, both personally and professionally. We succeed when you succeed.

We are seeking positive, upbeat janitorial personnel and cleaning technicians to support our customers' mission to maintain a high level of cleanliness and orderliness. If you desire a consistent, stable, and secure position that provides essential, meaningful work while building strong relationships, Office Pride Commercial Cleaning should be your new home. We value qualities like integrity, honesty, and a strong work ethic, and we allow our team to work with an ownership mentality.

https://jjk-ecomm-llpmc-prod.s3.us-east-2.amazonaws.com/posters/federal/FederalEnglish.pdf

https://jjk-ecomm-llpmc-prod.s3.us-east-2.amazonaws.com/posters/federal/FederalSpanish.pdf

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan

This job reports to the Chris Williams

This is a Full-Time position1st Shift, 2nd Shift, 3rd Shift, Weekends.

Travel is required consistently

Number of Openings for this position: 1

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