Job OverviewAs the Regional Human Resources Manager, you will be responsible to coordinate, administer and report on various human resource activities, including but not limited to, recruiting, benefits, employee relations, and systems to aid in the attraction, retention and motivation of employees in accordance with policies, procedures and government laws and regulations while promoting a safe, fair, positive work environment.
You will assist in daily administration of various salary, benefit, government and associate relations programs. You will recommend and implement procedural and/or process changes that align with OTH's company vision and legal requirements across all fifty states as well as federal authorities.
Job Responsibilities- Advocates the Open Door Policy by assisting in the properties' leadership in counseling and/or discipline of associates as needed, through clear, calm and direct oral written communication, in accordance with the guidelines established by OTH Hotels Resorts.
- Assist in office administration including office equipment, supplies, maintain associate records, filing and other projects assigned to the Human Resources Department to comply with government laws and regulations and achieve Hotel goals.
- Bring all sensitive associate related information to the attention of the Corporate Director of Human Resources in all instances to limit liability.
- Process HR forms and respond to written and oral inquiries regarding verification of employment and wages in a timely manner.
- Manages employee disciplinary meetings, terminations, and investigations.
- Perform special projects as assigned.
Recruiting & Onboarding- Manage the employment process from recruitment to hiring, and related advertising and documentation.
- Assist in the competitive wage & benefit survey annually.
- Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
Benefits Administration- Administer all associate benefit programs, act as the intermediary with insurance and 401K plan administrators, reconcile all monthly billing, ensure monthly premiums are paid in a timely manner, coordinates and control all benefit audits including group health insurance, COBRA, vacation, sick, leave of absences, jury duty pay, as well as any other benefits provided by OTH Hotels Resorts.
- Manage Leave of Absence Program and ensure compliance to the Pregnancy, CFRA, Kin Care, Military, etc. Trace Leaves of Absence to include monitoring return dates of associates, verifying doctor's notes, collecting insurance payments as necessary and responding to State Disability program.
- Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
Legal Administration- Manage Unemployment Claims and coordinate compliance between EDD/Hotel and Unemployment representative. Ensure that property managers attend Unemployment Hearings.
- Maintains compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews policies and practices to maintain compliance.
Property Support- Send any updates to the property's bulletin boards including, but not limited to: post memos, pictures of employee events, loss prevention materials.
- Conduct exit interviews, track trends and complete accurate turnover reports as needed
- Position the Company as the "preferred employer" in the area by maintaining strong community relations with referral agencies to maintain strong applicant flow.
- Oversee the Safety Committee Meetings occur monthly at the properties.
Systems Administration- Manage HRIS (Dayforce) profile administration. Review Personnel Action Reports (PAF) & input/update new hires, make daily changes to ensure accurate, up-to-date information is available for payroll and management.
- Assist in administration of payroll processes with Finance including maintenance of employment records, processing involuntary deductions such as levies and garnishments, checking and auditing timekeeping records for compliance with established standards, supervising compliance with time and attendance records, entering new hires into the payroll system, posting changes in pay and tax status, and miscellaneous changes.
Employee Relations- Responsible for maintaining and communicating a monthly calendar of OTH Holidays, events, and other property specific activities.
Training- Manage and implement the various in-house training programs to ensure consistent administration & reduce turnover in the properties, provide open communication and promote a positive pro-associate work environment.
- Creates monthly calendar of learning and development programs and initiatives that provide internal development opportunities for employees.
Job RequirementsEducation: Four-year college degree or equivalent /education experience.
Experience: Human resource experience is required with a minimum of three (3) years in the hospitality industry. Previous supervisory/ management skills preferred. SHRM-CP or SHRM-SCP are highly desired.
Skills and Abilities:- Knowledge of Microsoft Office, including word, excel, outlook, PowerPoint.
- Experienced with Dayforce preferred and/or other Payroll/HRIS systems
- Ability to write and communicate professionally, bilingual fluency a plus.
- Must be hospitality oriented and possess the ability to work under pressure.
- May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
Travel required: Ability to drive and/or commute to and from Corporate Office to other properties with a minimum of one week per month, as the business requires.
This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
