Infobip

Regional GTM Manager - RCS

Infobip$140K — $180K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in enterprise technology sales or business development roles.
  • Demonstrated success in implementing go-to-market (GTM) strategies.
  • Experience with complex enterprise sales cycles and stakeholder management.
  • Strong solution-selling and customer value proposition skills.
  • Excellent communication and influencing abilities.
  • Familiarity with product enhancement and optimization processes.
  • Deep knowledge of RCS from onboarding to monetization.

Responsibilities

  • Translate company strategy into regional execution plans for sustainable growth.
  • Develop and manage the RCS sales pipeline in collaboration with sales teams.
  • Support sales cycles by leveraging product expertise during meetings.
  • Engage with customers to identify opportunities and drive product adoption.
  • Equip sales teams with product knowledge and ongoing support.
  • Maintain relationships with key ecosystem partners in the RCS space.
  • Collaborate across functions to align product strategies with sales objectives.

Benefits

  • Medical, Dental, and Vision insurance.
  • 401(k) plan with company match.
  • Short-term and long-term disability insurance.
  • Wellness plan of up to $500/year.
  • Accrual of up to twenty-three vacation days per year.
  • Twelve weeks of paid parental leave.
  • Participation in employee share ownership plan.
Full Job Description
North America is setting the blueprint for RCS for Business - the rich and interactive Telco messaging channel, powered by Google and supported by Apple, which is enabling Brands and consumers to move from "mobile first" to "messaging first". To build on our position at the forefront of the channel Globally and in North America, we are hiring a Regional GTM Manager - RCS, to be a key contributor to Infobip's regional growth strategy and driving the commercial success of the channel. The role will be part of our Global RCS Business Unit (Base), and work closely with the North American regional leadership and Sales squads, as well as coordinate with other Business Units. The success of the role will be measured by accelerated pipeline growth, an increase in opportunity conversion, and strategic partner engagement, and will directly contribute to business unit and regional revenue and GP targets. What you'll do GTM and Sales Alignment
  • Translate company and RCS Base strategy into regional execution plans, ensuring business momentum and sustainable growth.
  • Develop and maintain the RCS pipeline, in collaboration with our Sales Squad and Chapter Leads, propose strategic sales initiatives, and provide commercial guidance.
  • Actively support key sales cycles, leveraging product expertise to drive conversions and revenue growth, and attend customer and prospect meetings as a subject matter expert.
Product Specialist - Growth and Enablement
  • Engage directly with customers, building relationships, understanding their needs, and identifying opportunities for product adoption, feeding this into product teams.
  • Work closely with our Sales Squad and Chapter Leads, equipping them with product knowledge, updates, and ongoing support.
Partner Relationships
  • Support our key ecosystem partnerships with carriers and Industry bodies such as the CTIA, as Infobip's regional RCS point of contact.
  • Maintain our strong relationship with the regional Google GTM contacts, managing joint target customer list, developing joint GTM executions plans and ensuring we maximise realisation of incentives.
Cross-Functional Collaboration & Communication
  • Align closely with Global and HQ teams (mainly based in Croatia), such as Product Management, Marketing, and Sales Leadership to ensure GTM alignment and knowledge sharing.
  • Be a trusted partner with NAM Sales teams, providing product expertise directly and supporting them with prospect / client meetings as appropriate.
  • Work with other HQ Business Units (Bases) to ensure collaboration on GTM initiatives.
  • Partner with VPs and Sales Directors to align product strategies with overall sales objectives.
  • Collaborate with NAM Operator Partnerships, Revenue Operations, Compliance, Analysts and Regulatory teams to support product success and optimize processes.
What makes you a strong fit
  • A minimum of 5-7 years of experience in enterprise technology sales, solution consulting, GTM execution, business development, or product adoption roles within SaaS, CPaaS, telecommunications, or related industries.
  • Proven success in GTM implementation with growth in targeted areas/regions.
  • Demonstrated experience supporting complex enterprise sales cycles, including opportunity qualification, stakeholder management, business case development, and deal progression.
  • A strong solution-selling mindset with the ability to translate product capabilities into business outcomes and customer value propositions
  • Strong influencing and communication skills a must. Prior experience in public speaking is a plus.
  • Experience working closely with Product teams on product enhancement and process optimization.
  • Able to hold strong RCS knowledge, from product offering and provisioning to onboarding, functionalities, and monetization strategies.
  • Solid understanding and related experience in full sales cycle.
  • Possesses an operational focus/mindset and can work with a lot of moving parts easily.
  • Preferred experience in CPaaS channels (e.g., SMS, MMS, RCS) or the telecommunications industry highly desired.
  • CPaaS with GTM commercial product experience a plus.
  • Preferred location: Eastern Time (ET) or Central Time (CT).
Salary Range: The base compensation for this role is $140,000 - $180,000 USD annually. This role is also eligible for an annual bonus plan. The salary of the finalist selected for this role will be based on a variety of factors, including, but not limited to internal equity, job-related knowledge, experience, education, and skillset. Benefits & Perks: Medical, Dental, and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually; Additional leave time for marriage, relocation, bereavement, and other major life events; Twelve (12) weeks of paid parental leave); Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.

About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey. The platform provides a range of communication channels, including SMS, voice, email, and chat apps, and supports a variety of use cases, such as customer engagement, customer support, and marketing campaigns. Infobip serves over 300,000 customers in more than 190 countries, including some of the world's largest brands and enterprises.
Learn more about Infobip
Size
2,000 employees
Industry
Net Income
$50 million
Founded
2006
5 Year Trend
+30%
Revenue
$500 million

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