Regional Education Trainer - MAC Cosmetics USA

The Regional Education Trainer is responsible for executing core training strategies by developing service, artistry, selling, product knowledge, and leadership skills of M33C Artists and Managers. This role supports wholesale and retail channels through an integrated approach that includes classroom education, in-store coaching, consumer facing events and digital and social learning. Reporting to the Regional Education Executive, this role focuses on delivering high-quality education experiences while supporting regional priorities and contributing to overall education effectiveness.

Key Responsibilities

Education Execution & Delivery 40%
 Deliver best-in-class education across classroom, in-store, and digital platforms to support Artists, Managers, and retail teams
 Prepare and facilitate onboarding, seasonal trainings, and skill development programs (in-person and virtual)
 Lead Boot Camp and skill certification-focused workshops to drive artistry and performance outcomes
 Contribute to specialized training programs, including freelance/on-call and leadership development for Store and Retail Managers
In-Store Training & Coaching 25%
 Deliver ongoing in-store training and real-time coaching to Artists and Managers to drive excellence in service, artistry, and selling
 Partner with Field Sales and leadership to align training to business needs
 Support Store and Retail Managers with training follow-up, onboarding, and use of digital tools
 Facilitate customized workshops addressing business needs
 Conduct skill certifications through in-store observation and customer interaction
 Deliver department trainings focused on key product categories
 Reinforce classroom training through in-store learning and coaching

Events & Brand Support 15%
 Support and participate in retail events as aligned with regional priorities
 Contribute to brand initiatives including fashion weeks, marketing activations, and artist relations events
 Represent MAC through exceptional customer service, product expertise, and artistry
Digital Learning & Content Creation 5%
 Drive adoption of digital learning platforms to support ongoing education
 Create and contribute to digital learning content and tutorials to support engagement
 Partner with Digital Education teams on content creation and social learning initiatives
Regional Planning & Collaboration 5%
 Participate in regional education strategy discussions, providing insights and recommendations
 Share feedback on training effectiveness, business needs, and field insights with education leadership
 Execute Post Training Action Plans to reinforce learning and support business goals
 Maintain strong collaboration with field partners to support brand and regional objectives
Scheduling & Operational Support 10%
 Plan and manage monthly and quarterly schedules to support training priorities and business needs
 Support training logistics, including classroom facilitation, in-store support, and regional meetings
 Assist in maintaining training equipment and facilities to ensure readiness and functionality

Qualifications
 3-5+ years of experience in retail, education, or artistry within beauty or related industry
 Strong facilitation, coaching, and in-store training skills
 Demonstrated expertise in makeup artistry and product knowledge
 Experience working across retail and wholesale environments
 Strong communication, collaboration, and organizational skills
 Ability to manage time effectively across multiple priorities
 Willingness to travel as needed

Pay Range:

The anticipated base salary range for this position is$71,000.00to $107,000.00. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.

In addition, The Este9e Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.