Regional Director Operations -Common Oaks Lodging

CONCORD HOSPITALITY$96K — $108K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in operations management within the hospitality industry
  • Proven leadership skills and experience in team development and coaching
  • Strong analytical skills with the ability to interpret financial and satisfaction data
  • Excellent communication and interpersonal skills for effective collaboration
  • Bachelor's degree in Hospitality Management or related field preferred

Responsibilities

  • Train and develop new Resident General Managers across multiple locations.
  • Conduct performance reviews and set actionable improvement plans for direct reports.
  • Analyze trends in financial and guest/associate satisfaction metrics to inform operational strategies.
  • Evaluate hotel assets regularly to ensure protection of owners' investments.
  • Ensure that all hotels have effective long-range operational plans in place.
  • Investigate and address operational issues promptly and effectively.
  • Prepare management reports to facilitate informed decision-making, including critical evaluations.

Benefits

  • Comprehensive medical, dental, and vision plans available to full-time associates
  • Life insurance and short/long-term disability options included
  • 401K retirement plan with employer matching options
  • Tuition assistance for continued education and professional development
  • Discounted room rates at Concord-managed hotels
  • Opportunities for career advancement and ongoing training programs
  • Eligibility for discretionary annual bonus based on performance
Full Job Description
Description
The Regional Director of Operations is responsible for the overall operations of multiple hotels in a designated region. In this role you will manage projects as directed by the VP of Operations, maintain operational and service standards, handle long-range planning, troubleshooting and team coaching/mentoring. Common Oaks Lodging is a division within Concord Hospitality Enterprises.

Responsibilities:
  • Assume the responsibilities of the training and development of new Resident General Managers.
  • Conduct performance reviews, plans and actions for direct reports.
  • Analyze financial information, guest satisfaction and associate satisfaction for trends, assist management team in implementing corrective plans and actions.
  • Perform regular asset evaluations to ensure daily operations protect owner's assets.
  • Make sure long-range plans are in place at all hotels under directive.
  • Investigate problems that arise in hotel operations.
  • Prepare reports used to make management decisions, perform critical evaluations.
  • Focus on upholding brand standards.
Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development, "Discretionary annual bonus" and career advancement opportunities.

Pay range: $96,081 - $108,000

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