Regional Director of Resident Services

Westmont Living

$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Licensed Vocational Nurse (LVN) required; non-licensed applicants must have 4 years of regulatory experience in senior living.
  • Experience in staff management including hiring, coaching, and performance evaluation.
  • Demonstrated customer service skills with measurable outcomes.
  • Strong motivational abilities with a focus on team development.
  • Experience in strategic development and communication of vision to various organizational levels.
  • Willingness to travel extensively, 3-4 nights per week and 80-90% of the time.
  • Ethical clinical philosophy with responsibility in decision-making.

Responsibilities

  • Audit assigned communities for compliance with regulations and internal standards.
  • Provide support and consultation to Resident Service Directors and Program Directors.
  • Report to the Divisional Director of Clinical Services and liaise with Executive Directors and Regional VPs of Operations.
  • Oversee daily operations, staffing, and performance management.
  • Develop and present strategies related to resident services across various levels of the organization.

Benefits

  • Competitive pay plus bonus.
  • Paid holidays.
  • Full benefits start after 30 days.
  • 401K match available.
  • Tuition assistance provided.
  • Life Insurance and Employee Assistance Program (EAP).
Full Job Description
The Regional Director of Resident Services audits assigned communities for regulatory, and Westmont Living compliance and provide support and consultation to the Resident Service Directors and Program Directors.

We are looking for a dynamic exceptional Nurse to join our regional team!

WHY JOIN OUR GREAT TEAM?
  • Competitive Pay plus bonus.
  • Paid holidays
  • Only 30 days wait for Full Benefits
  • 401K match
  • Bonus potential
  • Tuition Assistance
  • Life Insurance and EAP program


What we need from you:
  • LVN required. Applicants without nursing licensure will be considered with a minimum of 4 year regulatory experience in the senior living industry
  • The Regional Director of Resident Services reports to the Divisional Director of Clinical Services but maintains accountability to each of the Executive Directors and the Regional VPs of Operations
  • Supervisory and management experience including hiring staff, coaching, performance management, daily operations supervision, discipline and counseling.
  • Strong customer service track record with measurable results
  • Proven motivational abilities
  • Responsibility for developing the strategy and vision for services; communicating and presenting that strategy up and down the chain of command.
  • Ability to travel outside of home office area 3-4 nights per week on average
  • Highly ethical and responsible clinical philosophy
  • Successful experience with developing and executing presentations to C level executives
  • Senior housing or healthcare experience preferred
  • Able to travel 80-90%

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