Silverado

Regional Director of Resident Engagements

Silverado • $100K — $110K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Gerontology, Social Work, Recreational Therapy, Music Therapy, or related field required; Master’s degree preferred
  • Minimum 5 years of leadership experience in senior living, memory care, healthcare, or a related field
  • Demonstrated experience in program development, strategic planning, team leadership, and performance management
  • Preferred experience in dementia care programming and resident engagement initiatives
  • Professional certifications in leadership or program management preferred
  • Valid driver’s license and acceptable driving record required
  • Ability and willingness to travel frequently between communities

Responsibilities

  • Provide functional leadership, training, and professional development to Directors of Resident Engagement and Nexus Program Directors
  • Support hiring, onboarding, and mentoring of engagement programming leaders
  • Facilitate collaboration among teams to drive innovation and continuous program improvement
  • Partner with Community Administrators and Regional Leaders for performance assessments and improvements
  • Conduct routine community visits and operational reviews for programming quality
  • Lead program innovation efforts by incorporating industry trends and AI applications
  • Analyze performance metrics to improve program effectiveness and support Nexus growth
  • Collaborate with Sales teams to meet occupancy goals through engagement initiatives
  • Ensure compliance with regulatory requirements and support survey readiness
  • Oversee Music Therapy Internship Program and support volunteer development
  • Mentor community leaders for talent development and organizational effectiveness
  • Serve as an ambassador for Silverado’s mission and programming

Benefits

  • 401(k) matching
  • Health, Dental and Vision Insurance
  • Flexible Spending Account (FSA)
  • Paid time off
  • Tuition reimbursement and professional development assistance
  • Referral program
  • Pet Insurance, Auto and Home Insurance, and Discount Programs
Full Job Description
We9re hiring a Regional Director of Resident Engagements - a strategic and visionary leader who is passionate about advancing innovative dementia care programming, developing high-performing teams, and driving resident engagement across multiple communities. This role combines operational leadership, program development, clinical collaboration, and strategic growth to ensure excellence in Silverado9s Nexus and engagement programming.

Be a leader with a memory care innovator!

You lead with compassion, creativity, and accountability. You thrive in a collaborative environment, inspire teams to perform at their highest level, and are committed to improving the lives of individuals living with dementia through meaningful engagement and innovative programming.

What You9ll Be Doing:
  • Provide functional leadership, training, coaching, and professional development to Directors of Resident Engagement (DREs) and Nexus Program Directors (NPDs) across assigned communities
  • Support the hiring, onboarding, mentoring, and ongoing education of engagement and Nexus programming leaders
  • Develop and facilitate collaboration among DRE teams to drive innovation, best practices, and continuous program improvement
  • Partner with Community Administrators and Regional Leaders to assess performance, identify development opportunities, and support performance improvement initiatives
  • Conduct routine community visits, program audits, and operational reviews to ensure programming quality and consistency
  • Lead program innovation efforts by incorporating emerging industry trends, research, and appropriate applications of artificial intelligence (AI)
  • Analyze performance metrics and engagement outcomes to improve program effectiveness and support Nexus census growth
  • Collaborate with Sales teams to support occupancy goals through engagement programming and Nexus initiatives
  • Ensure compliance with Silverado standards and applicable federal, state, and local regulatory requirements while supporting survey readiness efforts
  • Partner with clinical teams, healthcare professionals, universities, and community organizations to enhance resident programming and available resources
  • Oversee Silverado9s Music Therapy Internship Program and support volunteer program development
  • Mentor community leaders to strengthen talent development, succession planning, and organizational effectiveness
  • Serve as an ambassador for Silverado9s mission, values, and innovative programming both internally and externally
  • Coordinate quarterly Home Office visits for local Nexus residents
  • Respond to urgent operational matters as needed outside of standard business hours

Qualifications:
  • Bachelor9s degree in Gerontology, Social Work, Recreational Therapy, Music Therapy, or a related field required; Master9s degree preferred
  • Minimum 5 years of leadership experience in senior living, memory care, healthcare, or a related field
  • Demonstrated experience in program development, strategic planning, team leadership, and performance management
  • Experience working with dementia care programming and resident engagement initiatives preferred
  • Professional certifications in leadership, program management, or related disciplines preferred
  • Valid driver9s license and acceptable driving record required
  • Ability and willingness to travel frequently between communities
  • Comfortable working in environments that include animals and pets
  • Flexibility to work outside regular hours based on business needs
  • Active role: walking, bending, lifting (up to 50 lbs.)

Why Choose Silverado?
  • Fortune Magazine Best Workplace in Aging Services17
  • Certified Great Place to Work17
  • Strong internal mobility and ongoing training

#LI-TF1

Anticipated pay range

$100,000-$110,000 USD

Silverado offers the following benefits to eligible employees:
  • 401(k) matching
  • Health, Dental and Vision Insurance
  • Flexible Spending Account (FSA)
  • Paid time off
  • Tuition reimbursement and professional development assistance
  • Referral program
  • Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!

* Silverado does not accept candidates from outside recruiters or agencies for this role. *

About Silverado

Silverado is a healthcare company that provides memory care, hospice care, and home care services to seniors. The company was founded in 1996 and is headquartered in Irvine, California. Silverado operates in several states across the United States and employs over 5,000 people. The company's memory care services are designed to help individuals with Alzheimer's and other forms of dementia. Silverado's hospice care services provide end-of-life care to patients and their families. The company's home care services allow seniors to receive care in their own homes.
Learn more about Silverado
Size
5,000 employees
Industry
Founded
1996

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