North American Dental Group

Regional Director of Operations

North American Dental Group • $90K — $120K *
Pittsburgh, PA 15237In-Person
Healthcare
Less than 5 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • 3+ years in multi-office management or supervisory roles, preferably in specialty dental practices.
  • Proficient in dental software and Microsoft Office; capable of data analysis.
  • Strong focus on exceptional service for patients and team members.
  • Willingness to travel frequently across office locations, with expenses covered.
  • Support for attending off-site leadership meetings throughout the year.

Responsibilities

  • Oversee daily operations of specialty dental practices across West Virginia, Pennsylvania, and Western Maryland.
  • Promote a positive and ethical workplace by fostering company culture.
  • Develop strong partnerships with specialists and office teams using data-driven decision-making.
  • Recruit, hire, and develop high-performing teams, ensuring regulatory compliance.
  • Manage profit and loss, including patient scheduling and operational expenses.
  • Conduct financial reviews and manage staff payroll efficiently.
  • Collaborate with the executive team for clear communication on operational challenges and improvements.

Benefits

  • Comprehensive benefits package including 401k.
  • Competitive paid time off that increases with tenure.
  • Ongoing opportunities for career growth and continuing education.
  • Flexible work environment encouraging individuality and patient-centric focus.
Full Job Description
Overview

Regional Director of Operations

Responsibilities

The Role You'll Fill at NADG

As a member of our Operations Leadership Team, you will...
  • Oversee the daily administrative operations of our specialty-focused dental practices (Endodontics, Periodontics, and Oral Surgery) within our Meridian and Precision regions, covering West Virginia (Morgantown area), Pennsylvania (Pittsburgh area), and Western Maryland, providing leadership and guidance on employee relations, patient relations, and achieving operational goals.
  • Create a positive, ethical, and respectful work environment by promoting company culture through its mission, vision, and core values.
  • Build strong and productive partnerships with specialists and office teams, making effective, data-driven decisions based on performance insights, operational observations, and cost controls.
  • Recruit, hire, develop, and retain high-performance teams through training, coaching, expectation setting, and accountability, while ensuring compliance with all operational standards and regulations.
  • Be responsible for office profit & loss by partnering to manage patient scheduling, staff productivity, collections and receivables, and controlling operational expenses.
  • Conduct financial report reviews, revenue posting, and staff payroll.
  • Work collaboratively across departments to ensure consistent communication with the Vice President of Operations and executive team regarding challenges, action plans, and process improvements.


Qualifications

The Skills We're Looking for....
  • Three (3) years of multi-office supervisory or management experience, with a strong preference for candidates with specialty dental exposure (Endodontics, Periodontics, Oral Surgery).
  • Familiarity with dental software and Microsoft Office products, with the ability to learn new systems and analyze data effectively.
  • Commitment to delivering exceptional service, support, and education to patients, providers, and team members.
  • Ability and willingness to travel frequently across multiple office locations, including occasional overnight travel. All travel expenses are covered by the company.
  • Ability and willingness to attend off-site leadership meetings throughout the year.


Benefits Await!

We take pride in our ability to give our team members all the benefits they deserve. This is why we offer...
  • A comprehensive benefits package including 401k
  • Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
  • Constant opportunities for career growth and continuing education
  • A professional and flexible atmosphere that allows for freedom and individuality - enabling our team to always strive to do what's best for the patient

Ready to Join Our Team?
  • Our team isn't just looking for good members, we're looking for the best of the best and are ready to welcome the perfect candidate to this position. NADG is constantly growing, and we want you to join us on our mission. Stop searching for jobs - apply today and start your career.
  • If you are professional and organized yet outgoing, flexible, and energetic, you'll fit right in.
  • Our team is full of individuals with different skills and personalities, but each is willing to go the extra mile for our patients while communicating well with our team. If this sounds relatable, then there's a spot for you at our practice. We're excited to hear from you!

About North American Dental Group

North American Dental Group is a dental service organization that provides comprehensive business support services to dental practices across the United States. The company was founded in 2008 and is headquartered in Mayfield Heights, Ohio. North American Dental Group provides a range of services to its affiliated dental practices, including administrative support, marketing, and technology services. The company is committed to providing high-quality dental care to patients and helping its affiliated practices grow and succeed. North American Dental Group has been recognized for its innovative approach to dental care and its commitment to patient satisfaction.
Learn more about North American Dental Group
Size
3,000 employees
Industry
Healthcare
Founded
2008
* Ladders Estimates

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