Regional Director of Operations

First Coast Security Services, Inc.

$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 5+ years of related experience
  • Experience in data center operations with a security focus
  • Strong leadership and coaching abilities
  • Proficient in Microsoft Office Suite
  • Excellent communication skills with senior executives and clients

Responsibilities

  • Oversee personnel coaching and development
  • Achieve budget targets for overtime and turnover
  • Set and review annual objectives for performance
  • Communicate closely with corporate executives
  • Contribute to strategic goals and budgeting
  • Strengthen client relationships and address concerns
  • Implement processes to enhance regional success

Benefits

  • Paid Holidays
  • Weekly Pay
  • 401K/403b Plan
  • Short Term Disability
  • Dental Insurance
  • Paid Vacation
  • Long Term Disability
  • Vision Insurance
  • Medical Insurance
  • Life Insurance
Full Job Description
Job Skills / Requirements

The Regional Director of Operations is responsible for all assigned aspects of the assigned region and its employees and clients.

PRIMARY DUTIES AND RESPONSIBILITIES:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

  • Oversees all coaching and development of assigned personnel to include Officers, Account/PM Managers, Supervisors, Trainers, and back-office staff personnel
  • Accountable for achieving budget targets for overtime, turnover, and recruitment
  • Responsible for setting annual objectives and reviewing and conducting all personnel performance reviews with assigned personnel
  • Communicates and works closely with Senior Executives within the corporate office to meet and exceed company and client expectations
  • Contributes to the company overall strategies, budgeting process, and execution of goals and objectives
  • Develops and strengthens meaningful relationships with clients
  • Conducts regular quality assurance checks with clients and addresses concerns promptly and efficiently
  • Responsible for growing the FCS brand and business development
  • Accountable for promoting positive morale and overall satisfaction of both employees and clients
  • Develops, implements, and promotes processes and procedures to improve overall success of region
  • Holds regular meeting and communicates company expectations, updates, and recognizes success within Manager and Supervisor personnel
  • Utilizes Win Team regularly to analyze reports for scheduling, turnover, invoicing and compliance


KNOWLEDGE, SKILLS, AND ABILITIES:

MINIMUM REQUIREMENTS:

  • Education: Bachelors degree or 5+ years of experience in similar role
  • Experience working in a data center, with an understanding on operations and security needs.


MACHINES, TOOLS, EQUIPMENT AND SOFTWARE USED:

Microsoft Office Suite

Word

Excel

PowerPoint

Education Requirements (All)

Bachelors Degree

Additional Information / Benefits

  • Paid Holidays
  • Weekly Pay
  • 401K/403b Plan
  • Short Term Disability
  • Dental Insurance
  • Paid Vacation
  • Long Term Disability
  • Vision Insurance
  • Medical Insurance
  • Life Insurance
  • The following screenings are required:

    • Drug Screen
    • Criminal Background Check
    • Motor Vehicle
    • Education Verification
    • Employment Verification

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Special Incentive Plans

This is a Full-Time position

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