Gem

Regional Director of Operations - East

Gem$100K — $130K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Logistics, Management, or related operations discipline
  • 10+ years in operational roles within a major B2C retailer
  • 3+ years in consulting roles with B2C retail experience in network modeling and facility startups
  • Experience managing transportation spend over $75M across various modes
  • Proficient in contract negotiations for transportation, real estate, and professional services
  • Multi-location management experience
  • Experience in pricing or profitability roles and ERP/MRP/WMS expertise

Responsibilities

  • Oversee financial management and advise on business profitability improvements
  • Collaborate on the preparation of the annual operating budget
  • Monitor actual results against budget and implement cost-saving initiatives
  • Develop core processes with Sales for optimal pricing decisions
  • Drive a continuous improvement culture aligned with business strategies
  • Translate business requirements into supply chain initiatives
  • Manage warehouse and transportation operations to maintain service standards

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • Comprehensive employee benefits including medical, dental, and vision
  • Generous paid time off (PTO) policy
  • 401K plan with matching contributions
  • Team-oriented employee ownership culture
Full Job Description
Shorr Packaging Corporation is seeking a Regional Director of Operations (RDO) for our Eastern Region. In this role, the RDO will support the Region and Sales management teams in the implementation of both tactical and long-term strategic plans around optimizing warehouse and delivery costs while maximizing growth, profitability, and service delivery.

The RDO will have direct oversight of the Eastern regional supply chain network. The incumbent will make measurable impacts on the Eastern region through improving overall profitability. This is a highly visible role that will require daily interaction with employees at every level of the company.

Financial Management:

  • Focuses close attention on new business plans, financial reports and existing business profitability, advising regional management of improvements needed, providing options to enhance customer profitability as well as overall profitability of the Region.
  • Assists Regional Management in the preparation of the annual operating budget for the Region.
  • Monitors Region actual results versus budget, implements cost savings initiatives where applicable, and make recommendations to Region Management to eliminate excess spending.
  • Work closely with Sales team to develop core processes, tools, and metrics to facilitate sound product pricing decisions and recommend pricing changes to maximize profitability of key and new customers.


Operational Excellence:

  • Drive continuous improvement culture with structured prioritization aligned with business strategies.
  • Translate business requirements into supply chain initiatives including development of business case and comparison to best practice.
  • Balance team resources between day-to-day responsibilities, ad hoc needs, and long-term initiatives
  • Supports the process for developing warehouse capacity strategies to in the Eastern Region's respective markets
  • Work closely with corporate leadership in monitoring Region support roles in connection with Supply Chain, Warehouse Logistics, and Procurement.
  • Identify areas to improve profitability for key accounts and new business opportunities through the implementation and application of a cost to serve model to ensure that the Company maximizes each customer's return on sales.
  • Understands operating procedures and makes recommendations to improve Region efficiency and performance.
  • Institutes and manages to standard KPIs to ensure a continuous improvement environment exists across all departments and performs strategic analyses and benchmarking on key metrics including revenue, costs, margins, and customer profitability.


Management:

  • Management and oversight of warehouse and transportation operations to ensure high service standards and efficient costs, while standardizing processes across the end-to-end SC processes.
  • Ensures that staff maintains consistent compliance with corporate policies and procedures.
  • Communicates timely and effectively on all appropriate aspects of business management with designated Region Manager, Sales Management, and staff within designated areas.


In addition to the above skills set, the ideal candidate must possess the following:

  • A bachelors degree in Logistics, Management, or a related operations discipline.
  • 10+ years in operational roles within a significant B2C retailer: distribution, transportation, engineering, inventory management preferred.
  • 3+ years in consulting roles within B2C retail: experience with network modeling and facility startups preferred
  • Experience managing transportation spend > $75M across small parcel, LTL, and import modes strongly preferred
  • Experience driving contract negotiations across multiple service providers: transportation, real estate, professional services
  • Must have multi-location experience.
  • Experience working within a pricing or profitability role
  • ERP/MRP/WMS experience


Shorr Packaging does not provide work authorization sponsorship for this position.

Shorr Benefits

  • Employee Stock Ownership Plan (ESOP) - Together, We Own It!
  • Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages
  • Generous PTO with vacation, sick and floating holidays.
  • 401K plan plus matching
  • Team based Employee Owner company culture


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