Overview
In this influential leadership role, you'll coach and develop campus leaders, strengthen operational systems, support growth and integration efforts, and drive meaningful outcomes that improve the lives of residents, families, and employees. You'll help shape the future of senior living by fostering a culture centered on dignity, connection, accountability, and continuous improvement.
If you're ready to lead with purpose, elevate operational excellence, and make a lasting impact across a growing senior living organization, we'd love to meet you.
Apply todayand help us create exceptional experiences, strengthen communities, and redefine what senior living can be. Responsibilities
Operational Leadership and Regional Performance- Provide day-to-day and strategic operational oversight for a multi-state portfolio of senior living communities.
- Ensure consistent execution of organizational standards, policies, and service expectations across all campuses.
- Conduct regular on-site visits to assess performance, coach leaders, and support operational needs.
- Lead operational readiness and integration efforts for new acquisitions, expansions, and program launches.
- Translate enterprise-level strategy into clear, actionable operational plans for campus leaders.
Quality and Safety- Uphold the highest standards of quality, safety, and person-centered care in alignment with the VP of Health Services' strategic direction.
- Monitor quality metrics and partner with clinical leaders to drive continuous improvement.
- Ensure each campus delivers a hospitality-driven resident experience that reflects the organization's mission and values.
- Support the implementation of innovative care models and best practices across the region.
Finance and Business Performance- Own regional P&L performance, including census growth, labor management, and expense control.
- Partner with Executive Directors on budgeting, forecasting, and financial action planning.
- Analyze performance data to identify trends, opportunities, and risks - taking decisive action to improve outcomes.
- Support payer mix optimization and revenue strategies in collaboration with finance and clinical teams.
Regulatory Compliance & Risk Management- Ensure all communities operate in full compliance with federal, state, and local regulations across multiple jurisdictions.
- Support survey readiness, audit preparation, and corrective action planning.
- Identify and mitigate operational and regulatory risks with urgency and precision.
- Foster a culture of accountability, transparency, and proactive compliance.
Leadership Coaching & Talent Development- Coach and mentor Executive Directors and department leaders to strengthen leadership capability and operational excellence.
- Partner with Human Resources and Talent Acquisition Consultants on workforce planning, recruitment, and retention strategies.
- Support succession planning and leadership development across the region.
- Reinforce organizational culture, values, and Always Behaviors through consistent leadership presence and modeling.
Cross Functional Partnership- Collaborate closely with Health Services, Clinical Quality, HR, TA, Finance, Compliance, and Facilities to support campus needs.
- Serve as a key operational partner to the VP of Health Services, ensuring alignment between regional execution and enterprise strategy.
- Participate in organizational initiatives, committees, and strategic projects that advance operational excellence.
Qualifications
Education
- Bachelor's degree in Healthcare Administration, Nursing, Business, or a related field required
- Masters preferred
Experience
- 5+ years of multi-site leadership experience in senior living, long-term care, or healthcare operations.
- Demonstrated success in operational performance, census growth, and financial management.
- Strong understanding of multi-state regulatory environments.
- Experience supporting organizations through growth, change, or transformation preferred.
- Financial acumen for budgeting, revenue management, and operational efficiency.
Leadership & Competencies
- Strong operational acumen with the ability to translate strategy into action.
- Exceptional leadership presence with the ability to coach, influence, and build trust.
- Commitment to hospitality, service excellence, and resident-centered care.
- Highly collaborative, solutions-oriented, and adaptable in a fast-paced, growing organization.
- Strong communication and relationship-building skills across diverse stakeholder groups.
- Deep personal commitment to the dignity, well-being, and quality of life of residents.
Travel Expectations
- Frequent travel to assigned region (75%), including possibility of overnight travel as needed.
